iPhone goes into auto-lock mode, shuts off when connected to charger

Hello, I'm currently using an iPhone XS. Recently, I updated it to iOS 17.1. After this update, I noticed that when I plug it into the charger, it begins charging as usual. However, after the screen dims and the phone goes into auto-lock mode, within one minute, it unexpectedly shuts down and won't charge. Even if I press the power button, it won't turn on. Unplugging and plugging it back in has no effect. Strangely, if I unplug it from the charger for about 5 seconds, the phone automatically turns on without needing me to press the power button.

[Re-Titled by Moderator]

iPhone XS, iOS 17

Posted on Oct 28, 2023 7:57 PM

Top-ranking reply

adeel226

Level 1

18 points

Posted on Aug 28, 2024 6:22 PM

Alright guys, I found the solution and really it is work on my iPhone xs ios 17.6.1. You guys need to replace the data cable or either charging boot and check the problem it will be fixed. I’m facing this problem with fast charger and type C to Lightning cable but when I charged the iPhone with power bank and using USB to Lightning cable it’s fixed my problem. Therefore, problem is with cable or charging boot. You guys please check and share your feedback. Thanks

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iPhone goes into auto-lock mode, shuts off when connected to charger

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