iPhone 15 Pro Max not charging

Hi, I have recently purchased an IPhone 15 Pro Max and have been using it for the last week. Yesterday I plugged it in to charge using the Apple provided USB-C charging cable and it would not charge.


Fortunately I can still charge using a wireless charger but ideally I’d like to know if anyone else was experiencing this issue?


And if so how did they fix it😕


Iphone was purchased brand new from the Apple Store and I have not dropped it, damaged it at all in the week or so I’ve owned it, very disappointed something so new has stopped working so soon.

iPhone 15 Pro Max

Posted on Oct 30, 2023 4:43 AM

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Posted on Jan 17, 2024 6:21 AM

**update**


although some time ago now I did take the IPhone 15 Pro Max to the Apple Store and they actually informed me that this is becoming a common issue. There was nothing they could do to fix it so gave me a new phone as a replacement.


It seems to be some sort of manufacturing error

104 replies

Apr 6, 2024 7:43 AM in response to KetofolDreamz

My phone it wasn’t charging. I was trying lots of things like cleaning it everything didn’t charge so was thinking to take it to the shop to fix it but then I was thinking to go on Google and see if I can find something why is not charging and I found your comment. I just turned off my phone and then turn it on again I put it to charge and Now is working. Thank you very much.❤️❤️❤️❤️❤️❤️❤️

Apr 7, 2024 11:26 AM in response to AlliQuestions

Update: my tech-minded neighbors came to the rescue (temporarily) as they spotted right away that AT&T store sold me chargers, cable + blocks that are AT&T branded -- Not APPLE proprietary accessories --

Off to order the Apple-proprietary accessories and bet that will fix the problem!!

Meanwhile we had to make micro adjustments on the ATT chargers to get through the next fews days of medical procedures/surgery and will be returning the ATT products back to their store.

Hope this will solve my charging issues and will keep the forum posted!

Mar 4, 2024 7:52 AM in response to Nickbyrne

I have the same issue: 15PM


The first time, before going to bed plugged in phone into the charger, and saw it started charging, but the next day woke up with 40% left. So I think it stopped charging by itself.


Restart/reset the phone as suggested; not working.


The phone was charged using the USB-C cable through a computer port, and it worked. After this, plugging into the wall also worked.


The second time, same as above, after connecting to the computer, which started the charge, then the wall plug did not work.


--- I put the setting to 'optimized charging', I am assuming that this is a settings-related charging issue, software. Since they are showing the charge cycles for the users, I hope they fix this soon, because this is a big reliability issue.

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iPhone 15 Pro Max not charging

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