iPhone 15 Pro Max not charging

I purchased my phone from Argos 3 months ago, this issue started last week.

I went to my nearest Apple Store last week and was told it’s a common problem with this model, he cleaned the contacts and said it should be fine, it was for about 48 hours. I went back last night another colleague said Apple are trying to sort it in a upcoming update, I said that’s no use to me, the phone wouldn’t charge in store, she did a soft rest then it worked, so whilst still there I unplugged and replugged a few times it stopped again.

she said it will charge with MagSafe I said I shouldn’t have to fork out for a MagSafe in the hope that Apple resolve it.

I said I’m sure it’s not happening to every 15 pro max and continued with the phone is 3 months old, it’s not doing what it should do and I want to exercise my right for a replacement. She asked if I got it from that store I said no I got it from Argos. She advised it I want a replacement to take it back there.

I’ve contacted Argos via online chat, explained I’ve been advised to take it back. I now have the option of full refund or exchange.

id advise anyone to do the same

HELP. I got my phone, an iPhone 15 Pro, in March. I took care of it like my own child. I charged my phone yesterday evening and left my house after being charged in it's optimization, which is 80%. After I got home around 8 p.m., I didn't bother to charge it since I'm already sleepy and I don't want to overcharge it. I thought it'd be better to charge in the morning. And after I woke up this morning, I tried to charge it, of course, with the Apple charger, but it didn't work. At first, it said it was charging, but then it stopped. I tried to reinsert the charger, but it doesn't work anymore. I tried the soft reset, but it didn't work. I tried using another cable, and it worked. My charger was completely working when I left the house. Do I need to buy a new cable or connector? Or is there any other option?

PS: I am the only one using it since I'm alone.

Even having the same issue with a 2 day old 15 Peo Max from T-Mobile. Will try the reset suggestions…

I had the same issue this morning, I woke up and the battery was on 7%. Tried another cable but nothing then I restarted the phone and it’s charging now, I can only hope it won’t happen again 😏

Had my IP15 returned, got a brand new one, (almost) no problems anymore..

Same issue on iPhone Pro Max. Woke up this morning and the phone did not charge overnight. I did the soft reset and so far so good. Software issue

As an IT support professional, I would often direct my callers to shut down, then power up their computers. Why did I not try this first on my iPhone?!?!

I have the same problem on my iphone 15 pro max, Thank you it’s been 3 days since it started happening to my phone and it’s just a 3 weeks old phone and soft resetting works for me.

Me too. Took it to Geek Squad after contacting Apple. They said nothing was wrong with it. Help!!

Hlw, I could charge android phones iPhone 15 pro max charger with my type c to type c cable. But for 15 pro max itself I can’t charge even though I am using original ones. What should I do ?

i faced same problem whyyyyy

No, I just came back from Verizon and he tried several different plugs and got it charging. I think they won’t admit it’s a real problem because it’s too expensive to fix everyone’s phones.

Same here. Quit charging after owning it for a month. What is going on?!

I have same problem, I put the phone to charge and went to outside , 2 hours later my phone didn’t charge, try different wires and chargers, nothing, I have to reset several times to make work, thinking to go back to Samsung,…..I buy this phone directly from apple and paying for apple care.

This same thing happened to me and it was brand new from AT&T and in two months it started saying liquid detected in connector to unplug etc but it never got wet and finally it would only charge on wireless pad I had to hit and they sent me to geek squad which took a month for them just to order me a new phone. Now my new one is having similar issues with my car charger that I bought on apples site that is compatible. It now says I use accessory too much power and I have to unplug it and plug it back in several times to get it to work. There has to be a problem with the charging capabilities of the new I phone