Volume up and down button don't work while listening to WhatsApp voice notes. I have 15 pro max. it is really annoying as I have to restart the app or do the volume thing from control center. What's the solution for this?
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 17
The below mentioned solution worked for me.
Go to Settings > Sounds & Haptics and toggle on Change with Buttons.
I found the permanent solution
Go to setting- GENERAL - RESET - click on RESET ALL SETTINGS….Then it will fix 100%
(Note** don’t erase all content and settings)
Thanks me later👍
This is WhatsApp support told me.
patronizing to be honest.
Hi,
Thanks for your message.
It appears your device may be having a compatibility issue with WhatsApp's built-in voice messaging function. WhatsApp doesn't have unique volume settings, so all volume components including video playback volume, audio playback volume, and notifications are controlled entirely by your phone.
To troubleshoot audio issues, try the following:
Note:
If you have any other questions or concerns, please feel free to contact us. We'll be happy to help!
--
WhatsApp Support WhatsApp Support Team
Take a look at our Help Center!
On my device volume up or down buttons aren’t working whilst in the app Ever since the last update, it has been broken.
[Edited by Moderator]
Same problem on whatsapp business to.
Deleting and reinstalling whatsapp and whatsapp business didn’t fix the problem
i contacted whatsapp they don’t even recognize it and it’s not in their scope to work on.
Apple asked to do a restore for the phone to see if the problem is in the software but all apps work perfectly so it’s whatsapp problem just keep trying to report the problem to whatsapp until it get fixed in an update.
With all due respect I beg to differ. I am stuck on iPhone 8/iOS 14 and the app is exhibiting the same issue as the ones with iPhone 15/iOS 17. It is a WhatsApp issue. As well as a crashing issue with the Facebook app. Meta did something to the apps. They are all faulty.
I have same issue with iPhone 14, ios 17.1.1
I fix it by adjusting the volume outside WhatsApp, close WA app and reopen.
I also noticed that the sound feels low coz the main speaker doesn’t produce sound!! Only the ear side speaker worked.
Just restart your phone. +1 (708) 350‑9127 chat me on WhatsApp for all your Apple related issues.
The solution are:
Go to setting - whatsapp - microphone torn off then turn on then retreat your iPhone
And Apple said it’s WhatsApp issue contact them
The issue is back again!! Not sure why!! App restart is the only option now!! :disappointed:
That’s only a temporary relief. After that, same problem persists and we are forced to reboot the iPhone too often….
it is clearly a problem with the W’app Messenger App; since same problem is not there while using iPhone in other Apps like YouTube, Facebook, Smule, StarMaker, etc.
I have the issue too on an iPhone XS running the latest iOS 17.1.1.
Here is my observation, if I encounter the issue, the only quick workaround short of restarting the device is to send Whatsapp to the background by switching to any app on my device and voila, the volume controls for a call on Whatsapp work. Bring whatsapp to the foreground and the issue returns.
This is clearly an app issue that Meta has to fix with Apple.
I just turn it off and on again and become to work as normal.
we all have to report to watsapp
My Whatsapp just updated this morning.It seems its now sorted.I can view Statuses then go back and increase/decrease volume to videos /audios in App without restarting the App.
This is not a permanent solution it’s just like restarting the app
when changing this setting, whatsapp will refresh.
the problem will come back
we need to keep reporting this issue to whatsapp until an update fixes it.
Volume button not working on WhatsApp on iPhone