My iphone 15 won't scan QR codes

Hello,


Ever since I got my last iPhone (14pm) I have had this issue.


I thought it would be solved but it's a full year later and my new iPhone (15 pro max) still cannot scan QR codes.


This is exclusively for IN APP QR code scanning.


For example, to setup a wifi device on my home network, google has me scan the QR code of the router.


When I open the qr scanner in the google app, the camera is unfocused and blurry. Leaving it unable to scan the qr code.


Sometimes, If I back psychically back the phone up away from the code, it can scan. However, most of the time, this trick doesn't work as it's far too small/far away from the QR code to accurately scan it.


What is going on?


When will this be fixed?


iPhone 15 Pro Max

Posted on Nov 1, 2023 12:20 PM

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Question marked as Top-ranking reply

Posted on Mar 23, 2024 2:54 AM

It's not a bug with camera focus, you are trying to focus on a QR code located too close to the camera lens to be focused on.


You do not need to fill any box depicted on-screen with a bar or QR code, as long as it's visible and the image is in focus, the software can recognize it.


For best results, hold your phone at least 6" or so from the code you are trying to scan (for an iPhone 13); for an iPhone 14 or 15, keep the device 8" away from the code.

103 replies

Dec 8, 2023 11:09 AM in response to StratMan89

Code reading apps can read the code perfectly, you don't need to get close to the code as you are doing when you cause the Camera app to switch to macro mode.


The switch to macro mode is being performed by the Camera app because it doesn't know you are trying to focus on a code, just something too close for the normal lens as if you were taking a photo of it.


There's zero need for a code reader app to do that.

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My iphone 15 won't scan QR codes

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