Does anyone here understand the kernel panic language

Hi, I've been having startup flashing "?" issues & to cut a long story short I need to try and get to an Apple Store to test my Macbook Pro harddisk. (Having done 2 wipe OS & reinstalls.)


My reason for posting now is because I wondered if there are any clues in the kernal panic reports, about fault startup software and/or disk.

I realise it's long, but if anyone's familiar with this langauge I thought maybe something might stand out in a quick scan over the text 🤷‍♂️😕


Thanks :)


MacBook Pro 13″, macOS 13.6

Posted on Nov 3, 2023 1:33 PM

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Posted on Nov 3, 2023 3:01 PM

Your reports say you have an Intel MacBook Pro 14,1 a 13-in model from 2017 model-year. That model does not have a T2 chip.


<< panic(cpu 0 caller [...]: nvme: "AppleS3XController. PCI link down. >>


Your drive died. Its drive controller is not responding. It is stone cold dead. There are no survivors.


Because the drive is soldered to the mainboard, fixing this will require a mainboard swap. Your files are not salvageable.


I hope you have been making backups right along.


¿Was that what you wanted to know?

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Nov 3, 2023 3:01 PM in response to j.7

Your reports say you have an Intel MacBook Pro 14,1 a 13-in model from 2017 model-year. That model does not have a T2 chip.


<< panic(cpu 0 caller [...]: nvme: "AppleS3XController. PCI link down. >>


Your drive died. Its drive controller is not responding. It is stone cold dead. There are no survivors.


Because the drive is soldered to the mainboard, fixing this will require a mainboard swap. Your files are not salvageable.


I hope you have been making backups right along.


¿Was that what you wanted to know?

Nov 4, 2023 8:40 PM in response to j.7

I completely agree the SSD is failing. The SSDs on the MBPro 13" (2016 & 2017) non-touchbar models have an extremely high rate of failure. Unfortunately most Apple techs have no clue how to interpret a Kernel Panic log. The good news is you can install (or have installed) a third party OWC replacement SSD into this laptop, but Apple will not do it for you (maybe an AASP will, but best to ask first).


I would caution you whether it makes economical sense though since this model laptop is known to have other design/manufacturing issues such as an issue with the internal Display Cable and the Butterfly Keyboard. In addition, this laptop also has USB-C ports that wear down so that cables longer fit snugly which leads to intermittent connections. Unfortunately these USB-C ports on this particular model are integrated onto the Logic Board so fixing loose ports involves an expensive Logic Board replacement.


If you have never had the Top Case Assembly replaced, then you will likely need to have the Battery replaced soon since the battery is likely worn out or failing. The Top Case Assembly is the part which contains the Palmrest, Keyboard, Trackpad, and Battery. An official Apple battery repair will cost at least $250 US depending how the repair is performed.


Also, this 2017 laptop is now considered "Vintage" so repairs are only available until about 2025 as long as the necessary part(s) are still available. Normally there is a 90 day part warranty for repairs, but Apple may not be able to honor a part warranty if the part is no longer available even the next day. macOS 13.x Ventura is also the last supported version of macOS which can affect the ability to keep some third party apps up to date if the developer only supports the last three versions of macOS.


Hope this helps.


Nov 5, 2023 9:07 AM in response to HWTech

Thank you for all the info. After Grant Bennet-Alder picked out this bit << panic(cpu 0 caller [...]: nvme: "AppleS3XController. PCI link down. >> I got so much more information on here & looking at other forums than I did when I called Apple back about the nvme Kernel Panic log.


I found out what you say about this model's design/manufacturing issues!


My butterfly keyboard already got replaced - & a key's fallen off again. I discovered a now-closed battery programme, my battery went to 'service battery' after about 400 cycles. I see there was an SSD/firmware fix programme - now closed. My current issue started with black screen firmware padlocks -- then turned into black screen flashing padlocks. This cost over £2000 (I'm in the UK) about 4 years ago (I didn't buy it in 2017), which is pretty shocking that all these known issues have developed & they'll only rectify them for a limited time.


All that you say about being 'vintage' & the problems, is exactly where my mind was going. I was thinking I'd rather put the hundreds of £ that I'd spend on the drive, the battery, & the keys again, towards a new MacBook Air (I like the 13" & don't need all the new 14" MBP professional bits.)

Nov 4, 2023 3:46 AM in response to Grant Bennet-Alder

Thank you so much!!! I do have 2 external drive Time Machine backups (ever since fatal crashes in years gone by) - though my logicboards or hard drive fails on several previous Macs have usually happened suddenly, & if there's been warning then disk utility has shown problems.


With Apple on the phone over the past week re my startup problems, they weren't sure if it was my hard-drive corrupted, or if it was start-up software.


With more of these crash reports yesterday (dying is speeding up), that's part you've identified is so helpful! :)


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Does anyone here understand the kernel panic language

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