Apple Music app freezes after 17.1 update on my iPad

stream off of chrome on the ipad, login apple.music.com

I erased my iPad and installed the back up from another that was working. Now mine works fine.

I'm having the same exact issue, and it's November 16, now. I have uninstalled and reinstalled Music twice. I've cleared the memory in the iPad. I've done a factory reset. I've adjusted every setting in Music, from crossfade to sound check to music quality. Have tried using it both with a wired audio cable and via Bluetooth. Nothing has fixed the issue.

If I'm lucky, I can play one or two songs before it totally craps out again. I just signed up for the Family plan so we could all listen to Music but am reconsidering if I should keep subscribing to Apple Music now. It's fine for my phone, laptop, and CarPlay, but our iPad is the main device we use to stream to our stereo. It's wall-mounted and everything!

I back up both my husbands and my iPad to my iMac so we have different playlists in ITunes. I duplicated mine xxxxx and it was then named xxxxII. When you are connected skip the backup then choose the new name. One of the sync tabs is music. Then you have choices of genres songs, etc. I just chose the new playlist. Not knowing how you are set up, that’s about the best I can explain what I did. I don’t know how it worked but it does. It took quite awhile to sync but I’m a happy camper. 

Hope this helps. 

After trying everything else I found a work around. Little slow but works and it has for days now. Factory reset iPad then installed from another newer iPad as if setting up as a new replacement iPad. Transferring everything from newer iPad. Carbon copy if you will. Works fine now. Apple is well aware of problem but just like our leaders. They deny everything. 

FYI- IOS 17.1.2 is available. Did the update, restarted IPhone, connected via cable to laptop with ITunes, selected Sync with device and everything restored

Thank you. Opening app through Chrome worked. I have complained.

There are many people posting with the exact same problem. I updated to iOS 17.1 on my Gen 7 iPad and have not been successful in getting it working again. I’ve tried everything and the best I can do is get it to play a few songs before it freezes up again. I spent hours with Apple Support to no avail. It’s so frustrating when they flat out won’t admit it’s screwing up because of the update, always trying to suggest that it’s something on my end. I’m resigned to waiting for the next update, whenever that will be. The response from Apple is nonexistent.

Definitely caused by the update!

I have an Apple iPad Pro first gen, which stopped updating at 16.7.2 and Apple Music works perfectly on it.

I also have an iPad 7th gen which immediately showed the symptoms posted here.

Apple will never admit it though (coming from prez T's post truth era USA) but they will fix it.

Problem is....when?

Yep. Same issue. Fire up Apple Music on the iPad, plays two or three tunes, freezes up. It works if I close the app and start it again, but then does the same thing. Irritating. I tried the hard restart, but that didn’t help. Somebody on one of these chat rooms said they’ve spent hours on the phone with Apple to no avail, so I think I’ll avoid that and wait for the next update. The short-term fix for me is to stream from my iPhone, but don’t make we wait too long Apple. Get on it!

Dec 23rd...having the same / similar issue with Apple Music. I can play a few songs then hear what sounds like a clicking noise and then the app goes offline. While offline nothing will play, search does work, etc. Closing and restarting app fixes the issues but I have close and restart 3-4 times on average.

solution: iOS seventeen point two. It is available, but posts with instructions how to get it keep getting removed. I figured it out, and problem is solved. Good luck.

Happened to me too. I use my iPad for work and play music for my dance classes, disaster. Please get this glitch fixed. I did get to play one song and then I couldn’t stop it, screen completely frozen .

I found a work around but after posting on this discussion they removed it. My comment was not allowed due to some kind of rule. Involves another update. It’s experimental. Hope they don’t remove my comment again. Works perfect now. Hope you figure it out.