1. Reset Face ID: Go to "Settings" on your iPhone, tap "Face ID & Passcode" (or "Touch ID & Passcode" on older devices with Touch ID), enter your passcode, and choose "Reset Face ID." Then set up Face ID again by following the on-screen instructions.
2. Update to the latest iOS version: Check if there is a newer iOS update available by going to "Settings," tapping "General," then "Software Update." If an update is available, make sure to install it, as it may include bug fixes and improvements that could potentially resolve the Face ID and regulated mode issues.
3. Reset all settings: Go to "Settings," tap "General," then "Reset." Choose "Reset All Settings." This will reset all settings on your iPhone to their default values, but it won't erase your data. You will need to reconfigure your personal settings afterwards.
4. Restore your iPhone: If all else fails, you can try restoring your iPhone using iTunes on a computer. Make sure to back up your data first. Connect your iPhone to the computer, open iTunes, select your device, and choose "Restore iPhone." Follow the on-screen instructions to complete the process. Note that this will erase all data on your iPhone, so make sure to have a backup.
If none of these steps resolve the problem, you may want to contact Apple Support again and explain that the issue persists even after trying the recommended troubleshooting steps. They may have additional insights or options for resolving the problem.
