iPhone 15 won't allow incoming calls to ring through

I bought a new iPhone 15 a couple weeks ago and was wondering why I wasn't getting any phone calls. I discovered that the phone isn't ringing when I receive a call. It's not on mute, and I have the ringer volume turned up. I AM confused about this new Focus > Do Not Disturb function, though. I have it set to "None Silenced" for both People and Apps, but it was just a guess as to how to set it up.

I am getting an alert after the caller leaves a voicemail, but no ringtone for the call.

Is there anything else I should be checking as to why this is happening?

Thanks,

Lloyd

iPhone 15 Plus

Posted on Nov 7, 2023 2:24 PM

Top-ranking reply

philip_

Level 1

26 points

Posted on Apr 4, 2024 10:34 PM

My iPhone 15 Pro won't ring when receiving calls. Ring tone is turned on; volume is on high; Do Not Disturb is off; Silence Unknown Callers is off. I rebooted the phone. Still no ringing. This is a new problem. I've had the phone for six months without a problem with ringtone not working until yesterday. I didn't drop the phone. iOS 17.4.1. Is it the latest update? I'm stumped.

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iPhone 15 won't allow incoming calls to ring through

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