Apple Pay/Wallet not working after iOS 17.1.1 Software Update!

My iPhone 12 updated to iOS 17.1.1 overnight. Did some sort of data recovery process upon reboot but when it started up again I got a message saying there was an Apple Pay issue. Apple diagnosed remotely that there was an Apple Pay sensor issue, suggested I go to the local Apple Store to have the software re-installed. Rep there did not even offer to re-install, just went straight to needing a $465 CAD repair. Was a bit sassy with me when I asked why the pricey repair when the problem was clearly caused by the software update. Totally not acceptable IMO, Apple! I will try multiple reboots in the hopes it will help. Phone still works otherwise and sure, I can pull out the actual card but it is frustrating that Apple's update messed with the hardware on my phone. UPDATE: I removed my cards from Apple Wallet and then tried to re-add, but got an error message that I could not set up Apple Pay. Rebooted and was able to add one card successfully, but another shows up as a previous card and I get an error to try later when I try to re-add it. Will keep rebooting in the hopes that I can add the second one and then keep my fingers crossed that I will actually be able to use Apple Pay. UPDATE 2: The card that was showing up as a 'previous card' could not be added after several reboots, I discovered that I was able to remove it from the 'previous card' list by tapping on 'previous cards' then on Edit, and then the removal icon. Was able to successfully add it back into my wallet after that. WHAT A SCAM THAT APPLE WENT RIGHT TO A COSTLY HARDWARE REPAIR.

I had the same issue & followed the suggested fix someone else posted on this thread:

1.sign out of icloud

2.restart (hard boot) phone by pressing volume up, volume down & press & hold the side button until the screen goes black

3.wait for phone to reboot

4.sign back in to icloud

5.re-add cards from “previous cards” in the wallet

I was able to make a purchase successfully after these steps & it only took a few minutes.

Apple support is aware of the wallet issue which started 01/01/2024.

Called & confirmed process to resolve:

1. On iPhone, remove credit card from wallet
2. Re-add card by selecting 'use previous card' option
3. Set card as default for Apple Pay

Wallet will now recognize the correct expiration date on the card.

No restart of iPhone is required.

That’s become a common issue over the last 10 days. The work around is to add another payment method using a four digit expiration date. Remove the problematic card. Restart iPhone. Add problematic card to account using four digit expiration date. Secondary payment method may be removed if desired.

Add a payment method to your Apple ID - Apple Support

Remove a payment method from your Apple ID - Apple Support

That’s become a common issue over the last 10 days. The work around is to add another payment method using a four digit expiration date for the year. Remove the problematic card. Restart iPhone. Add problematic card to account using four digit expiration date for the year. Secondary payment method may be removed if desired.

Add a payment method to your Apple ID - Apple Support

Remove a payment method from your Apple ID - Apple Support

Same. I opened my wallet and there were no cards linked. Press the + to added a card and there is a link to ‘previous cards’. Re-assign them there.

Hi,

I just had the same issue after the update. After the update, the phone went into data recovery mode but booted fine. Everything worked except for Apply Pay. All my cards said they were not available. Apple Cash was disabled as well. I reached out to support and we logged off and logged back into my iCloud account. The issue was still there. She then asked me to reboot and call back if still getting errors. After the reboot, everything worked fine and I could add all my cards. So try logging off and on, then reboot.

Good luck.

Had the same issue after updating to 17.1.2, phone was rebooting when I went to use it first, everything else seemed to be working fine but Apple Pay and Apple wallet wasn’t working at all and kept giving me error message when I tried to add my card. Spoke to Apple support who suggested I brought my phone into the store, however signing out of iCloud and back in and the fully rebooting my phone fixed the issue

Please remove the card from both Apple Account and your Wallet app. Restart your iPhone. Once your iPhone restarts, add the card to your Apple Account using a 4 digit number for the year expiration date (MM/YYYY). Then add the card to your Apple Wallet app.

Yes by doing the force reboot (press vol + , then vol - , then hold

power button until phone reboots and you see the apple logo. This will force reboot the iOS and clean up a few things.

Wallet issue occurred 01/01/24.

Delete the credit card, re-add by selecting ‘previous card’ option.

That worked & was Apple Supports recommendation.

Delete the credit card from Apple Pay.

Power off & back on. Re-add the credit card.

That’s become a common issue over the last 10 days. The work around is to add another payment method using a four digit expiration date for the year. Remove the problematic card. Restart iPhone. Add problematic card to account using four digit expiration date for the year. Secondary payment method may be removed if desired.

Add a payment method to your Apple ID - Apple Support

Remove a payment method from your Apple ID - Apple Support

Same issue happened after 17.1.2. Message was to re install software from PC. But I simply did the magic trick of cleaning up the memory by force reboot using the + - and power button. It did the trick.

The Genius expert diagnosed the issue as a failing APPLE PAY SENSOR (hardware) that was causing the phone to go into a looping recovery mode. Seems pretty messed up that I had to pay for repairs on this when A) This was not my fault B) I'm still paying for the phone via a QTY 3 year contract w/ AT&T as if it were new. The phone's internal components should, at the very least, be covered for the duration of the payment contract made with this service provider.