Carplay audio was working fine until I installed update 17.1.1, then it stopped working. CarPlay works fine, so the regular checks and fixes to restore CarPlay are irrelevant. It's just the audio that's stopped. Anyone else encounter this problem?
iPhone 15 Pro Max, iOS 17
I have the same issue after updating to 17.1.1 . I first thought that it was due to a certain app which triggered this, but that was not the case (in my situation).
The strange thing I experience, is that it looks like that the audio is put into a different mode in the car (e.g. something like speech mode) and doesn't turn back to regular audio mode. Even the radio sound does not work in my case. After many attempts (rebooting, connect, disconnect, etc), I found the following worked in my case:
When the audio is in silent mode, try to make a voice call to e.g. your voicemail box and hang-up. In my case this sets the audio in the right mode again and it all works. I have turned off all apps that could trigger going back to the silent mode, so this is not a long term solution, but for me it works for now.
Hope this helps anyone and hopefully Apple finds a fix for the issue!
I have the same issue after updating to 17.1.1 . I first thought that it was due to a certain app which triggered this, but that was not the case (in my situation).
The strange thing I experience, is that it looks like that the audio is put into a different mode in the car (e.g. something like speech mode) and doesn't turn back to regular audio mode. Even the radio sound does not work in my case. After many attempts (rebooting, connect, disconnect, etc), I found the following worked in my case:
When the audio is in silent mode, try to make a voice call to e.g. your voicemail box and hang-up. In my case this sets the audio in the right mode again and it all works. I have turned off all apps that could trigger going back to the silent mode, so this is not a long term solution, but for me it works for now.
Hope this helps anyone and hopefully Apple finds a fix for the issue!
Below worked for me.
Unpair and disconnect all connections, plug in cable and long press VOICE button on steering wheel. CarPlay connection is initiated on the head unit and follow through
After "9" hours, on separate days for the last "2" weeks, on the phone with "Verizon" (isn't our side) and "Apple", (It's on Verizon's Side) finally an "Apple" Elevated Tech found the simple fix. Settings>General>Transfer and Reset iPhone>Reset>Reset All Settings.....you'll need to reset a few things like Alarms, Ring Tones, Notifications and some Face Logins.....But it fixed it after 2 weeks of torture.
Had the same issue today. Tried to forget my car on my device and set up CarPlay using the voice button but still failed. It tells me it’s connected but connection not setup in the end. After performing factory reset on the infotainment system, IT WORKED. Connection can be attempted again as per normal. Hope this helps. This issue was really frustrating during my morning drive to work.
It’s fixed on my BMW iX3 (iDrive 7).
Held volume down for 70 seconds as it goes through soft then hard reboot, deleted phone from iDrive, “forgot” BMW in Bluetooth settings on phone, then reattached phone as I did the first time and it’s all working again!
I figured out a solve for this! I drive a new Ford Bronco and this has been working after I spent hours trying to find a fix when the music stops working:
go under ford settings on your screen, phone list, select music icon. go back to audio, click sources, and select your iphone. music should start playing, and once it does, then go back under phone list, click carplay then it should work.
might not work for everyone but did work for me so figured I’d share!
Those are standard procedure and among the first things I checked. My problem turned out to be that the microphone icon on the CarPlay display was hidden. Once I got it to appear and unmuted it all was well.
Reset your network. The solution that worked for a close friend of mine. with their iPhone 15 running on the latest iOS 17.
Here is how to do so:
Thank you very much, square_ad, your solution worked for my Ioniq 5.
Unplug all cables, remove car from bluetooth, press Speak button until hearing prompt to plug in cable and press Speak button again to connect CarPlay.
This is also happening in my new BMW i5. The only solution is to hold the volume button for 30 seconds to reset the i-drive system of the car. But every couple of days the issue returns and I need to do the same reset procedure. Easy to solve but annoying…
I fixed the issue that my car radio couldn’t play when I had CarPlay open on my car screen. Go to Settings on car screen in CarPlay. Go to Driving Focus—>Activate with CarPlay. It is so bloody annoying that my previous settings don’t get transferred on with each update.
Thankfully now my car radio can still play in the background while I use CarPlay for navigation or messenging. Cmon Apple. This should not be so hard!!
Ye, it worked for me as well. I tried everything resetting the info system on my Acura MDX, deleting/adding the phone. But resetting the network is what worked for me. Fingers crossed.
On the Maps screen tap the screen. The audio icon will appear (on the right) and you need to unmute it. The icon will then disappear. Fix it for us.
I got it working again. An Apple tech said to check the microphone icon on the CarPlay screen. But I couldn’t find that icon. Finally after tapping on all the icons I could see on the screen and going back to the beginning the microphone icon appeared, and it was muted. I unmuted and all is well. But I haven’t been able to find the microphone icon again. It’s disappeared.
Resetting network settings worked for me!
CarPlay audio stopped working after iOS 17.1.1 update
