Music app not working on iPad / iPadOS 17

Having similar issues with music app on iPad 17. Worked for a bit but then essentially broke. Downloaded music is mostly greyed out, cannot access other features such as the radio. Tried most of what has been mentioned here, no luck. Am having better luck with a third party music player app. It does everything I need for playing the downloads in my music library. Doesn’t solve the Music app but at least I can play my music.

Yes, same problem. But much of the time I open the app and the music I've downloaded shows up as the titles, but nothing else. Can't play them. So I hard close the app (a couple times, usually) and then they all show up and I can play the songs I've loaded on my iPad. But again, sometimes it just hangs after a song. I hit "pause" and it does nothing. It's very annoying. Anyone at Apple working on this?

Oh, NOT a subscriber to Apple Music. I just want to have my own music that I've loaded and play it.

I found loading it 3 times will make it work….but then as soon as it plays in the background, well it gets unstable. Tried offloading, resyncing library, restoring from backups. Setting “Automatically Airplay” to NEVER seems to work. I also disabled Handoff. Not sure if the later makes any difference. Bug has been in since IOS 17. Just installed the update last night to 17.1.2 and no difference

Also 6th gen iPad. I only need the app to play music I have input from cd’s or conversions to digital from vinyl. That represents 99% of my music. The 1% is music I purchased from the store. So I have no need or desire to stream music. Just want to play music that I have downloaded to the device and it won’t do that. What is it trying to load? If I get it to play a song, can’t pause, advance to next song, stop playing, etc. and then when I close the app, it takes 10 seconds to stop playing the song. I have uninstalled iTunes from a Windows 11 pc, erased my iPad, only to find the problem is Apple.

I’m having the same problem, the app freezes and now ai can’t even play a song. I spoke to apple support and they told me that they are aware of the problem and they are working on it. It’s been several week now. Hopefully they’ll get it fix soon because it’s frustrating not to be able to play my musis.

Crazy problem. Music app commandeers the iPad without me using it or selecting anything and plays the last played song sporadically but usually at 4 am. If I mute/pause it unmutes, if I turn sound down it immediately turns vol up full. While I’m turning the vol down it’s cranking it back up. There’s no way to control it or stop it so I had to delete the app. Tried reloading the app, same problem. IPad 17.1.2 iPad Pro (12.9-inch) (3rd generation)

I have a 2nd-gen iPad, which just automatically updated iOS to 15.8 last night. When I tried to play my Apple Music Playlists in my car (no WiFi connection, Bluetooth to an FM radio adaptor), Music exhibited the same dysfunctional symptoms as described by most other posters in this thread: Music hangs for at least several minutes (or perpetually) at startup; plays anywhere from part of one song to several songs, before completely hanging up, and not playing any more songs until I reboot the iPad. I rebooted the iPad multiple times (and after one reboot, all my playlists completely disappeared from the iPad; Playlists reappeared after I signed back into Apple Music with my Apple ID, separately from signing back into the iPad with my Apple ID, AND after I then rebooted the iPad once more), and I tried signing out of my Apple login, and then signing back in again using App Store (since trying to sign in through the Settings app almost never works). On several occasions, Music displayed an error message to the effect that Music refused to play any of the songs stored on the iPad because the iPad was offline. Well, yes, it is offline when I am driving in my car, and that is the reason I pay $11/mo for Apple Music, so that I can play my downloaded music while I am driving in my 20-year-old car that does not have Apple's automobile client installed. I do not have an iPhone, and my iPad does not have a cell connection, and neither of these connections would be adequate to keep me online while I am driving between cities on a CA interstate highway. Plus, until the iOS automatic update last night, I had successfully played all of the songs in my Playlist sequentially for hours on end while driving with no Internet connection to the iPad whatsoever. It seems clear to me that the update broke the formerly happy configuration (or actual software).

And, yes, I know that my iPad is beyond the 5-year support period for its iOS, and that is probably why 15.8 is the latest iOS that Apple will install on my iPad. However, given that prior to installation of 15.8, Music ran as advertised and as expected on my iPad, I think I am justified in protesting Apple's decision to apply a demonstrably defective update to my iPad. I have now turned off auto updates on the iPad, since it seems like I shouldn't be getting any more at all, according to Apple's update policies.

I don’t think Apple will fix it, we’re in iOs 17.3 and it still happens, I have the exact same issue with 2 iPhones, an 11 and a brand new 13, music just stops unexpectedly and if I hit play the songs starts from the beginning. It’s very unpleasant for that to happen, and it’s incredibly frustrating that no one from Apple assists me

After the factory reset did you immediately restore from a backup? You could try a factory reset and not restore from a backup and see if the Music app works properly.

I suppose it's worth a shot to delete the app and download it again.

hi

I having the exact same issue, even after troubleshooting steps. Thanks for posting, let’s amplify please!