Level 1

48 points

Music app not working on iPad / iPadOS 17

When I open the Music app on my iPad most of the time it doesn’t work. It hangs at Listen Now with a loading screen. It doesn’t matter if I change to browse, or go into my library, the app is broken. If it does happen to work it will freeze after playing a few songs. Force closing doesn’t work, and a facto reset didn’t work either. I know my 6th gen iPad is on the older side, but all other apps work fine; it’s just the Music app that does this. Any suggestions?

iPad, iPadOS 17

Posted on Nov 9, 2023 12:16 PM

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ProudAcadian

Level 1

4 points

Posted on Nov 26, 2023 3:04 PM

A work around… turn off connect Automatically and Ask in airplay and set it to never. Worked for me but when it stops a hard close on music fixes it again. It’s the auto connect that is hanging it I believe.

This started happening right after 17 and I noticed the pop up for HomePod connecting and everything freezes. Turning that off fixed it at least temporarily for me.

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42 replies

IronMan82 Author

Level 1

48 points

Nov 27, 2023 6:31 PM in response to ProudAcadian

Thanks for this! Hopefully it's fully fixed in an update soon.

amadea16

Level 1

8 points

Nov 28, 2023 4:11 AM in response to IronMan82

Also not working on two of my iPads. Have been to Apple Store, factory reset, take app off and on, all the recommendations have been done. Apple, PLEASE FIX this Apple!

IronMan82 Author

Level 1

48 points

Dec 3, 2023 4:07 PM in response to IronMan82

I’ve found that my Books app does the same thing. This is definitely an iPadOS issue.

Mansell

Level 1

13 points

Dec 4, 2023 3:37 AM in response to Harbea007

Good job, thanks for confirming.

iPadOS is indeed the only part of the ecosystem with the issue.

IronMan82 Author

Level 1

48 points

Dec 4, 2023 3:51 AM in response to Mansell

I did. Hopefully we get an update that fixes these issues soon.

Mansell

Level 1

13 points

Dec 4, 2023 3:55 AM in response to IronMan82

Great. It seems to me maybe Apple ought to slow down a little – things started being a little less QA'ed in recent years than in decades past.

Dec 9, 2023 8:50 AM in response to IronMan82

Music app not working thanks apple all my Christmas music as well as all other music is frozen, thanks for the Christmas present.

tomanecs

Level 1

8 points

Dec 9, 2023 11:19 AM in response to Harbea007

Thanks so much for persisting with them and getting so far. Also for sharing that update.

Dec 12, 2023 1:52 PM in response to notworthit

New update corrected the problem.

charo113

Level 1

8 points

Dec 13, 2023 1:32 PM in response to IronMan82

I’m still having the same problem.

PurdyApp

Level 1

7 points

Dec 21, 2023 6:32 AM in response to Nighthawks31

Having same experience with Music app after iPadOS 17.2 update. Albums no longer disappear/reappear and music continues longer but not quite 100% healed. Eventually freezes.

Barrootz

Level 1

8 points

Mar 25, 2024 5:15 AM in response to IronMan82

Are you saying you have a gen6 iPad and no longer have any issues with Apple Music?

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Music app not working on iPad / iPadOS 17