Printer will no longer connect to WiFi from Mac

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Level 1

5 points

Printer will no longer connect to WiFi from Mac

About 10 days ago my Mac loss the WiFi connection to my Epson printers. The Mac and printers (2) are connected to the only network in the house. Have tried removing and reinstalling printers which didn't resolve. I have spoken with both Epson and Apple support to no avail. This is also occurring with my husband's Mac as well. This seemed to have occurred after updating to Sonoma 14.1. I have now updated to latest 14.1.1 and issue still exist.

Mac - 3.7 GHz 6-core Intel Core i5

Epson ET-4750 printer

Epson SureColor F170

iMac 27″, macOS 14.1

Posted on Nov 9, 2023 1:15 PM

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Answer 1

Top-ranking reply

rkaufmann87

Level 10

143,446 points

Nov 9, 2023 2:49 PM in response to dkay1023

Unplug the modem from power for 2-3 minutes and restart
Unplug the router from power for 2-3 minutes and restart
Restart the iMac in Safe Mode then restart normally
Test to see if printers are seen and will connect.

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Answer 2

rkaufmann87

Level 10

143,446 points

Nov 10, 2023 11:20 AM in response to dkay1023

You're welcome, when you have issues such as that always try the basics such as restarting each of the devices in the chain. In this case the chain was:

Your Internet connection (your modem, router and computer)

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