iPhone keeps asking for Outlook password

It seems that since updating to iOS 17.1.1 my iPhone 12 Pro keeps asking for my outlook.com email password. I have deleted and recreated the account and rebooted my iPhone but the issue continues. I also deleted the account and re-recreated it as an exchange account (still using the outlook.com address). No help. Any help is appreciated. This is also happening on my iPad running ipados 17.1.1.


[Re-Titled by Moderator]

iPhone 12 Pro

Posted on Nov 10, 2023 7:39 AM

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Posted on Feb 26, 2024 4:50 PM

After reading the link about basic authentication I found a solution. I removed the account and setup 2 factor authentication for my email account (office 365). Then login using outlook account type NOT MS Exchange account and use MS authenticator app to setup the account on my iphone. Per the apple article basic authentication is being removed for security reasons and rightfully so. This will continue to get worse as apple does not intend to apply a fix for basic authentication but instead make it unsupported.

283 replies

Jan 27, 2024 11:51 PM in response to Bud in PA

Same here for the last few days with all my Outlook accounts. Thinking passwords out of date, changed all passwords to Apple complex ones now stored on password manager, thought it was MS changing login from login.live.com to account.login.live.com, added both in passwords, not this either, even prompted when mail going into settings, weird. Have re-added in email accounts, not that. Tempted to remove my outlook accounts and re-add but people have said that doesn’t work either. Have been abroad so checks I had connected to home country in vpn just in case it was a security issue not that. Have reported to Apple. Annoyingly if facial recognition fails (not looking) when prompted for passwd going into passwords store the whole thing stops and have to cancel the password prompt to enjoy it another time. Still waiting for an answer but 17.1.1 might have been the trigger for this or just that the upgrade happened. Don’t get me going on text editing “improvements” I can’t select any point in a word to position the cursor anymore without selecting a whole word or Linton g somewhere else and moving the pipe where I want it. Apple, sort it out please, basic features are degrading again!!

Feb 7, 2024 5:20 PM in response to Swbailey20

I deleted my @hotmail.com account that was asking for the password constantly since the last iPhone update and added it back again yesterday. Did not ask for password since. Either reinstalling it worked or Apple fixed it at the same time. No matter, I’m glad it works now. It was extremely irritating 😠. Fingers crossed; it’ll hold 😆

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iPhone keeps asking for Outlook password

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