It seems that since updating to iOS 17.1.1 my iPhone 12 Pro keeps asking for my outlook.com email password. I have deleted and recreated the account and rebooted my iPhone but the issue continues. I also deleted the account and re-recreated it as an exchange account (still using the outlook.com address). No help. Any help is appreciated. This is also happening on my iPad running ipados 17.1.1.
[Re-Titled by Moderator]
iPhone 12 Pro
After reading the link about basic authentication I found a solution. I removed the account and setup 2 factor authentication for my email account (office 365). Then login using outlook account type NOT MS Exchange account and use MS authenticator app to setup the account on my iphone. Per the apple article basic authentication is being removed for security reasons and rightfully so. This will continue to get worse as apple does not intend to apply a fix for basic authentication but instead make it unsupported.
If you manually typed it in then maybe Notes defaulted with an uppercase letter at the beginning...
Appears to be Apple issue, at least for me. Is happening on my outlook account but also my Windstream account. Is happening on my friends Windstream account also.
Well just an update, I did downgrade to ios 7.1 and I try to restore from backup the backup wasn’t compatible with that iOS version so I had to update again to iOS 7.1.1 and when I went to restore the backup from my pc then all the backups were gone, this iOS 7.1.1 is a nightmare, thanks to Apple I lost all my pictures and all my backups
Yeah it’s not a Microsoft issue. All my other Apple iPhones and iPads with a lower version OS isn’t having the difficulties. No continuous recently requests, on those devices!
I even week to the web site and put in another password, and the issues persist with my iPhone 14 pro with the latest os.
I really don't think this is an ios 17 issue since it's doing it with ios 16 also. I have the Outlook app on my phone and I receive mail and don't get asked for a password. I think it's probably and issue with the iPhone mail app.
I have the iphone 13 pro, currently running 16.6.1 and I'm having the same problem. My desk top is also logging me out every day too, don't know if the two are connected but both are irritating! Other than downloading the Edge app as recommended below, are there other solutions?
Yes I also have the exact same issue with outlook (Hotmail). I use the Authenticator app to log in.. but since the update to 17.1.1 I have to re-log in at least once per day. Or if you simply reboot my iPhone 15 Pro, it will magically start working again, with no action taken. Help!
I have an iPhone 15 pro max with the same problem. I also have 2 Mac Studios. I seem to have this problem when my second Mac Studio is on. I have no idea why my iPhone would forget the outlook password.
I am having the same issue. It just started two days ago and I am on iOS 17.1. It's a pain since I have MFA on most of the mail accounts. Could this be a MS problem as I see different iOS with the same issue?
I will add that my phone is now not showing banners for any of my mail received in the iOS app. Plays the sound, just no banner. My mail banner was set to temporary so I tried Persistent.
Started after I powered down and restarted. Banners are enabled.
Anyone else notice this? Could just be I'm lucky.
Adding my voice, hopefully this issue will get some attention as more and more people share.
This is happening to me on my 13 Pro (now v17.1.1) and on my ipad mini (now v15.8). But, I am not having trouble on my laptop, a non-apple product. I started getting the irritating prompts a few days ago, which made me look to see if I had updates which hadn't installed automatically. There were two on my iphone and one on my ipad, even though I have automatic updates turned on. I have tried deleting the email account from my phone and adding it back and issue still occurs. another suggestion was something about toggling the mail button, rebooting phone ... tried them all, no success.
Having the same issue. Did the same actions (delete, re-installed, etc) and same issue came back. This is happening on both our iPhones and iPads.
This is not happening on our laptops and PC running Windows 11.
Did not work for me, that is entering password in Settings. Also did not work for those that removed account entirely and then added account.
Really strange how different fixes are working for some but not others.
Keep the ideas coming, it is driving me nuts.
I have done both a network reset and remove and adding email account but neither has worked. It seems to only occur if the phone has been asleep for a period of time. When waking, it asks for the outlook password even before opening any apps.
I have done that numerous times, it works for a day then I'm asked again to enter the password. This has been going on for 2 weeks now. Over and over again I enter the password, everything seems fine then the popup to enter my password resurfaces.
iPhone keeps asking for Outlook password
