iPhone keeps asking for Outlook password

Microsoft have now updated the status to RESOLVED.

It seems OK for me now.

Hope it is working for you all now, if not see their full statement as you may need an App Password.

https://support.microsoft.com/en-us/office/outlook-and-other-apps-are-unable-to-connect-to-outlook-com-f4202ebf-89c6-4a8a-bec3-3d60cf7deaef

So now I'm really messed up. Wouldn't stop asking for password so I deleted account. Tried adding it back in as an Outlook account. Mail synced, 25 of my 1400 contacts came over and not calendar.

Removed again and tried as exchange account. Mail synced, all but 38 contacts came over but still no calendar. Calendar says it cannot updated.

When I first sign in it only takes my real MS password and then later when it asks for password neither my password nor my app password work. It also asks for a server name. I gave it outlook.office365.com which I found on net (not sure it is right.

What a F*****G mess.

Would anyone know the correct sever name to use with an Exchange account for someone that has an outlook.com account.

"not an iphone issue" I don't know but it never happens on Outlook on my PC, just on the iphone. In both cases my Outllook is fed from a third party I use as my mail server. The password is actually used to access the third party server.

I deleted my @hotmail.com account that was asking for the password constantly since the last iPhone update and added it back again yesterday. Did not ask for password since. Either reinstalling it worked or Apple fixed it at the same time. No matter, I’m glad it works now. It was extremely irritating 😠. Fingers crossed; it’ll hold 😆

I had been getting reminders to enter my Outlook password on my iPad for many weeks now (but not on my Samsung phone) but mail was still coming through and going out so I just ignored it. Because I had recently been informed that my email and PW may have been compromised, I updated my Outlook password last night and set up 2-step verification. Sometime this morning I stopped getting mail updates on my iPad Outlook. No issues on my Samsung phone. IPad kept telling me I had to sign in to Outlook but when I clicked on the “sign-in” pop-up it took me to a blank page and I got no further. I tried many of the workarounds posted here, to no avail. I was just on outlook.live on my Samsung and under my account I thought I would turn off 2-step verification and voila! When iPad Outlook again asked me to sign-in it actually took me to a workable sign-in page and once I signed in my emails updated. I will try to replicate this again by turning 2-step back on, but that will have to wait for another day when I’m not so annoyed.

Mine’s a little different - my live.com email HAS NO PASSWORD! Yep, I opted for passwordless. So how am I going to satisfy iOS? BTW, the constant pop-ups are preventing me from using the phone for much at all.

This is what worked for me.. at least it is working right now.

I also have the Microsoft Authenticator. For this MS email, I disabled autofill from the Authenticator settings. Ever since, the prompt has not returned.

*crossing fingers*

After reading the link about basic authentication I found a solution. I removed the account and setup 2 factor authentication for my email account (office 365). Then login using outlook account type NOT MS Exchange account and use MS authenticator app to setup the account on my iphone. Per the apple article basic authentication is being removed for security reasons and rightfully so. This will continue to get worse as apple does not intend to apply a fix for basic authentication but instead make it unsupported.

It’s not true! The prompt is just a ghost!

For the first couple of weeks this happened, I carefully entered my password every time. After a while, I said screw this, and just canceled.

i can still get my mail. It keeps happening, but I still cancel and still get all my mail.

When you go into Settings, Mail, Accounts, if it really needed your password, there would be a prompt on that account. There is none.

is this a virus? Sure acts like one!!

Easier, but still driving me nuts.

Same issue it is the outlook 365 account of my old company email . I don’t have the mail app (Apple) on my iPhone.

deleted the account on my phone and reset but still it prompts the exchange email to key in thebpassword

I was getting the prompt to enter the password for a Live account every time I opened the dialer and the “Update” option would only take me to the last used Settings page.

I had uninstalled the Mail app some years ago as I use third-party clients and I couldn’t figure out exactly where the update was required.

It is entirely non-intuitive to link a mail account within the Mail app to the device, especially when the said app is uninstalled.

There should be a separate Account management setting for such cases, as is the case on Android.

Seems someone on the iOS team didn’t receive the memo that the Mail app is uninstallable.

Anyway, this helped as installing the Mail app again from the store and removing the accounts from the Mail app settings has made the error go away.

Edit: Observed that after deleting the said Live account, some of my message contacts only display the number instead of name, although the name is saved in Contacts. I am getting the impression that the issue lies deeper into Microsoft Intune and how it takes over the device, as I had used this account in the past to sync my company auth codes.

Either way, the fact that Apple allows a work profile to mess up personal use is unacceptable. Yet again iOS is a step behind in work profile management compared to Android.

Unbelievable I signed up and he keeps bringing me back to the prior page with just a question no answers

How do I stop my iPhone from giving me pop-ups to sign into Google? Simple question hopefully a simple answer.

Same problem here. Had set up via exchange going back to my 11 plus. Deleted and traded, added as normal outlook with and had the same problem.

same problem here, I’m downgrading my ios to 7.1 do it while you still can, maybe is the ios 7.1.1 is broken

I’m having this issue on 17.0.3 with both iPhone 11 and iPad Pro 11 (3rd gen).

Very annoying.