QuickTime Player crashes my MacBook Pro M1 2020 Sonoma 14.1.1

Hi, QuickTime Player crashed my computer under Sonoma 14.0. Today I upgraded to Sonoma 14.1.1. But QuickTime Player still crashes my MacBook Pro M1 2020 when I watch a 30 seconds 4K Apple Video, shot by an iPhone 14 Pro. I can watch the video, but at the end of it, my computer is frozen, and I have to shut it down by pressing the on/off button down during ten seconds. Is there something I missed ?

Thanks

MacBook Pro 13″, macOS 14.1

Posted on Nov 15, 2023 2:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2024 7:29 AM

After some testing and research, throughout the crashes, my M1 MacBook Air was attached to an external monitor in mirrored mode. When changing this mode to extended, it has been a week now using Quicktime exclusively for video playback without crashes. If this is the case for you and others, then the bug could be narrowed down to how Sonoma and QuickTime handles external displays while in mirrored mode. If you are using your display in mirrored mode please switch to extended mode and let us know if you see any more crashes.

34 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

QuickTime Player crashes my MacBook Pro M1 2020 Sonoma 14.1.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.