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Instagram app loading but not working on iPhone

Hi there,

a couple of weeks ago, the instagram app stopped working on my iPhone 12 Pro Max. When I try to open it, there is a constant circle spinning. I have followed all the troubleshooting steps through the insta app on my iPad, reported the problem 10+times, went to the Apple Store to see whether there could a problem with my phone, spoke to apple customer support and also reset the phone completely. Still no luck! I don't know what else to do. Instagram customer support for businesses is completely useless and I'm now getting impatience. Would you be able to help me with this?

Thank you,

Beatrice

iPhone 12 Pro Max

Posted on Nov 17, 2023 7:30 AM

Top-ranking reply

Ilyyperc

Level 1

23 points

Posted on Feb 18, 2024 9:37 PM

My instagram won’t let me login to any accounts at all, I’ve reset I’m phone, & deleted then downloaded instagram back & i don’t know if there’s a fix. Everytime I try to login it says “there was a problem with your request” but I can login to the same accounts on other devices

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Similar questions

95 replies

Nov 18, 2023 4:09 PM in response to minniemouse06

Can confirm. Deleting Facebook fixes it. Bizarre

Nov 20, 2023 4:38 AM in response to minniemouse06

Thank you soooooo much! It worked 🙂!!

jams4

Level 1

8 points

Nov 22, 2023 11:09 AM in response to minniemouse06

I just did this and it worked, thank you for sharing!!

Jan 12, 2024 10:50 AM in response to sgoreti

Restoring from back up, restoring to factory settings.

Jan 27, 2024 6:57 AM in response to Bea_trixmusic

Hi, Im currently experiencing it. How did you resolve? I tried reinstalling 5 times but no resolution.

Jan 27, 2024 7:12 AM in response to kylenotjenner

Hello!

try deleting the Facebook app and then reinstalling the Instagram app. That fixed the problem and worked for me.

Feb 17, 2024 1:02 PM in response to minniemouse06

This worked for me!

Mar 15, 2024 3:10 PM in response to AshleyGB30

And what if i never have had this crap installed?...

JayAA82

Level 1

28 points

Mar 17, 2024 12:37 PM in response to Ntando_M

Find a solution?

Mar 24, 2024 1:09 PM in response to Bea_trixmusic

is there any solution

tfroh

Level 1

8 points

Mar 25, 2024 3:39 AM in response to Ilyyperc

How did you get back in?

tfroh

Level 1

8 points

Mar 25, 2024 3:40 AM in response to thousi

Did you get back in?

tfroh

Level 1

8 points

Mar 29, 2024 4:00 PM in response to JayAA82

I STILL can’t use the app for 3 of my accounts.

tfroh

Level 1

8 points

Mar 29, 2024 4:02 PM in response to Bea_trixmusic

Has anyone been able to successfully fix it?!?

pooji113

Level 1

8 points

Apr 2, 2024 6:23 AM in response to Bea_trixmusic

I have iphone 8plus and mu instagram id was not open when i login instagram show me (sorry there was a problem with your requst ) plz request to you any solution??

Instagram app loading but not working on iPhone