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Samsung EasyPrinter Manager under macOS 11 Big Sur

Apple blocks the use of this very useful tool. Is there any substitute or workaround? That e.g. shows the amount of ink left?

Thank you for yor answers! Hening

MacBook Pro 15″, macOS 11.7

Posted on Nov 17, 2023 11:11 AM

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Question marked as Top-ranking reply

Posted on Nov 17, 2023 3:16 PM

I have used a Samsung ML2955ND laser with AirPrint on Big Sur and without any Samsung drivers, and with the printer powered, I can see the amount of toner left. The Samsung Easy Printer Manager software works on Big Sur, just as it continues to work on Sonoma 14.1.1 — but you have to allow it as the developer is not recognized.


Turn on and ensure that your Samsung Printer is active.


When you attempt to launch Easy Printer Manager, a dialog will appear that the developer is not recognized. Click Cancel, and then immediately visit System Preferences : Security & Privacy panel and you will see that you can allow Easy Printer Manager to be recognized and run. Immediately thereafter, you will also receive a similar dialog that DaemonManager also cannot be verified, and you click its Cancel button and allow it in Security and Preferences panel too.


If Easy Printer Manager is running, then quit it and then relaunch it. It should detect your printer and in the case of my Samsung laser, show this:



and without Easy Printer Manager running, and choosing the Printers entry and its Supply Levels, I get this for my Samsung laser configured for Apple's built-in AirPrint:




33 replies
Question marked as Top-ranking reply

Nov 17, 2023 3:16 PM in response to hening

I have used a Samsung ML2955ND laser with AirPrint on Big Sur and without any Samsung drivers, and with the printer powered, I can see the amount of toner left. The Samsung Easy Printer Manager software works on Big Sur, just as it continues to work on Sonoma 14.1.1 — but you have to allow it as the developer is not recognized.


Turn on and ensure that your Samsung Printer is active.


When you attempt to launch Easy Printer Manager, a dialog will appear that the developer is not recognized. Click Cancel, and then immediately visit System Preferences : Security & Privacy panel and you will see that you can allow Easy Printer Manager to be recognized and run. Immediately thereafter, you will also receive a similar dialog that DaemonManager also cannot be verified, and you click its Cancel button and allow it in Security and Preferences panel too.


If Easy Printer Manager is running, then quit it and then relaunch it. It should detect your printer and in the case of my Samsung laser, show this:



and without Easy Printer Manager running, and choosing the Printers entry and its Supply Levels, I get this for my Samsung laser configured for Apple's built-in AirPrint:




Nov 19, 2023 11:56 AM in response to hening

There should only be two dialogs that occur once each when you initially launch Samsung Printer Manager:

  1. The application is from an unknown developer. Click Cancel and Visit System Preferences : Privacy & Security : General and click Allow.
  2. Shortly after [1], you will get a similar dialog for DaemonManager with the same remedy, you need to allow it per [1].


That is all I had to do and subsequent launches of Samsung Easy Printer Manager worked with no further dialog interruptions. The printer must be on and discoverable of the Printer Manager will just churn without access to Quit. Then you have to either turn on the printer, or force quit it. That causes the "last time dialog" when you restart it.


Try starting the Samsung Easy Print Manager while holding down the shift key if you had to force quit it, or it crashed. That prevents it from reloading its last saved application state.


Nov 21, 2023 11:03 AM in response to hening

The Samsung XPress C430W is supported by Apple's built-in AirPrint service when it is networked either via Wi-Fi or Ethernet cable. A USB cable cannot be connected if using as an AirPrint device. With AirPrint, no HP or samsung software or drivers are necessary.


The Device2PCMon and SrcPrtMon apps are daemons installed within the Samsung printer installation. I have never seen them appear though.

Nov 21, 2023 4:23 PM in response to Jan Hedlund

Addendum


The V3.93.01 driver for macOS 11 Big Sur can also be found on the German HP page that you mentioned earlier. It may not be a bad idea to try it. As always, make sure that you have backup copies of all important files before testing anything.


If there is a problem choosing your exact printer under this driver, you could perhaps try to select another model (such as an M2070). See also Samsung leserjet 3400 printer not printing - Apple Community (for a different model and operating system version).


Add a printer on Mac – Apple Support (UK)

Reset the Mac printing system to solve a problem – Apple Support (UK)


Nov 20, 2023 11:42 AM in response to VikingOSX

Well now we are talking about 2 different issues: the Samsung Easy Printer Manager, and the working of the Samsung printer under Big Sur 11.7 in general.


>You really do not need to use the Samsung Easy Printer Manager utility when the printer is configured to use Apple's AirPrint. If the printer is not AirPrint compatible, you are > at the mercy of HP to issue current drivers for the vesion of macOS you are using, and if they don't, old drivers probably will not work, or create bizarre results.


On the HP site, I found a "Samsung Universal Print Driver" dating from 2021. Should I try to install that?

In the instructional video,


https://support.hp.com/de-de/drivers/samsung-xpress-sl-c430-color-laser-printer-series/16462518


it is said that in the list of printers, you have to chose a model that reads 'multifunction'. But my printer is not multifunction, it's just a printer. Also, the video says, that I should NOT use the Air Print entry.


>I have also noted that the Samsung utility misbehaves when it cannot detect the Samsung printer on the same network segment. Have you assigned a static IP address to your printer, or are you using Dynamic Host Configuration Protocol (DHCP) that assigns a random IP address to the printer when it is powered up?

>I am using a reserved DHCP address for my laser printer that is a fixed IP address below those addresses dynamically assigned to the computers on the network.


I have no idea. I have never manually assigned an IP address to any printer, and would not know how to do it.


>What you should be able to do is print from any application. Can you do that?



No. I started trying with TextEdit, and I get these 2 alerts. It looks like I can not print from any application, if even TextEdit fails.

Nov 19, 2023 11:42 AM in response to VikingOSX

Viking, thank you for this detailed instruction. Before I manage to allow the 1st app, the second alert appears, and the Printer Manager crashes. I have now tried to be faster by opening the prefs on beforehand. But now, even after re-launch of the Mac, I get one alert saying "The last time you opened Samsung Easy Printer Manager, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?" Regardless if I chose re-open or don't, it re-opens, runs for some seconds, then crashes. The 2 other alerts appear at some time during this process, but I have no chance to allow them.


It looks like it is only the first time per day or so that the 2 alerts appear separately. I will try again tomorrow, being prepared to act fast.


Do you remember the days when Apple was user-friendly??


Thanks again for your instruction!

Nov 20, 2023 9:55 AM in response to VikingOSX


When I hold down the shift key while starting the Manager, I get no dialogue, it just crashes. If I start without the shift key, I get the "Last time..." dialogue. If I chose Re-open, it just starts without further alert, then crashes. If I chose Don't Re-open, the same.


In the meantime, I also tried to print a web page, both online and after download as SingleFile (Firefox). This is blocked, too. The Mac gives the alert for 2 files named 'rastertosec' and 'prefilter'. I can manage to do the Allow Anyway trick, but it has no effect. I can't print these files.


When I follow the Show-in-Finder command, I can see a difference between these 2 types of rejected files: Device2PCMon.app and ScrPrtMon.app are shown with the icon for apps that no longer will run under Big Sur; Raster-to-sec and Prefilter have icons that look like Unix Executable Files.


So what can I do to get a working printer again??

Nov 20, 2023 10:30 AM in response to hening

You really do not need to use the Samsung Easy Printer Manager utility when the printer is configured to use Apple's AirPrint. If the printer is not AirPrint compatible, you are at the mercy of HP to issue current drivers for the vesion of macOS you are using, and if they don't, old drivers probably will not work, or create bizarre results.


I have also noted that the Samsung utility misbehaves when it cannot detect the Samsung printer on the same network segment. Have you assigned a static IP address to your printer, or are you using Dynamic Host Configuration Protocol (DHCP) that assigns a random IP address to the printer when it is powered up?


I am using a reserved DHCP address for my laser printer that is a fixed IP address below those addresses dynamically assigned to the computers on the network.


What you should be able to do is print from any application. Can you do that?

Nov 20, 2023 1:44 PM in response to hening

What specific Samsung printer model do you have? I didn't ask this originally as the question was about the Easy Print Manager, but the specific printer may determine if it continues to have driver support from HP, or it is abandonware.


You appear to have downloaded some files from HP that the operating system is not too happy about.

Nov 21, 2023 10:41 AM in response to VikingOSX

My printer model is the Xpress C430. By the way, it is connected to the MacBook via USB cable, so no IP address.

I have not intentionally downloaded, let alone installed any files from the HP site yet, I am surprised when I read that Firefox has downloaded them. I thought these were files that were on my Mac and had worked until the system upgrade. And 2 of them obviously are, Device2PCMon.app and ScrPrtMon.app, according to their icons.

I have sniffed around on the HP site, and could not find a printer with exactly the name as mine, but was directed to some that might be compatible - ? Yes I would appreciate if you would check if any of their drivers would work for me. And if not, I have to buy a new printer??

Sigh!

Nov 21, 2023 2:03 PM in response to VikingOSX

Things are getting worse. My Samsung Printer lacks the W in the model name, which probably stands for WiFi. The Ethernet exit seems to be deliberately sealed. (a plastic plate, that covers almost the entire aperture, hold in place by tiny connections to the rim of the aperture.)


I made a photo with the iphone to show you. I connect the iPhone to the MacBook using USB cable - and get a warning "Could not check for an update to the network provider settings for your iPhone. This device is no longer connected." And I am prompted to connect the phone using USB cable...


So what can I do with the iPhone? (12 mini)


And what with the printer?

Do you think I can just break the seal and hope there is a working Ethernet connection behind?


There is no Ethernet entry on the Macbook, but I have an adapter to one of the entries of the MacBook, those with the lightning icon. Would that work?


I'm going crazy...

Nov 21, 2023 2:22 PM in response to hening

I turned off Wifi to get around that network stuff, then connected the phone with USB cable. A Finder window is opened, showing Macintosh HD and Network, but no subdivisions of the Network after clicking the triangle, thus no iPhone. New windows with the same content keep popping up subsequently, I count 7 by now.

???

Nov 21, 2023 2:36 PM in response to hening

Wayne Ruffner

Over 30 years in longhaul core network infrastructure.Author has 2.7K answers and 1.8M answer views4y

If it's an actual port (rather than a chassis hole without a port), then it should just pop out with a fingernail.

If you can't get it off easily it might be there for a different set of guts that shares the “box” between models. You could remove the cover and look for the actual hardware port.

https://www.quora.com/I-need-to-use-a-Ethernet-port-but-the-port-has-a-cover-on-it-and-the-cover-covers-the-top-part-of-the-port-how-do-I-remove-that-cover


If it is indeed an Ethernet port, then you need an adapter & an ethernet cable...

https://www.bestbuy.com/site/apple-thunderbolt-to-gigabit-ethernet-adapter-white/5855333.p?skuId=5855333

Nov 21, 2023 3:58 PM in response to hening

Hi,


As you have mentioned, the W stands for Wi-Fi. See, for example, the user guide (features by model):

https://h10032.www1.hp.com/ctg/Manual/c05787976.pdf#G3.4665771

You will also notice that Ethernet is not a listed feature for a C43x model without the W.


Beginning with macOS 10.15 Catalina, a Samsung Universal Print and Scan Driver is offered by HP. There are different driver versions depending on macOS version.

V3.92.00 macOS 10.15

V3.93.01 macOS 11

V3.93.08 macOS 12 and 13

https://support.hp.com/us-en/drivers/samsung-xpress-sl-c430-color-laser-printer-series/16462518

Samsung EasyPrinter Manager under macOS 11 Big Sur

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