I have a virus on my MacBook, but I couldn't find it anywhere. There is no information about when and where this virus was downloaded.
You will not find a file bearing that name anywhere on your Mac.
EtreCheck is likely to identify the cause. To learn how to post its report in a reply to this Discussion, please read How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report - Apple Community. Actually removing the cause will require more assistance, so post that report and wait for an answer.
For some potentially helpful background information the following Discussion may be of interest to you:
if i factory reset my mac is this problem will go away???
Help!
have a virus on my MacBook, but I couldn't find it anywhere.
It suggests I contact Apple Support. No response
My Mac showing a pop-up saying "creativemanager" will harm your computer. I couldnt find this anyware in the application or downloads at all. Downloaded unknown date.
do you now what pin manager.incard is?
I have a virus on my MacBook, but I couldn't find it anywhere.
