My iCloud has been hacked
My cloud has been hacked
No sharing on any other device
[Re-Titled by Moderator]
iPhone 14 Plus
Question marked as
Allen2022 Said:
"My iCloud has been hacked: [...]No sharing on any other device"
-------
What makes you suspect this? "Compromised" is the keyword I think you are trying to use here:
Troubleshooting Compromised eMail Account:
You can only have one iCloud eMail account. So, create an alias, as an alternative. Go Here: Add and Manage eMail Aliases for iCloud Mail on iCloud.com - Apple Support
Troubleshooting a Hacked Account:
I. Getting In to your Apple Account:
You need to get into your Apple Account. So, contact Apple Support. If you have a hacked iCloud account, then ask the Apple Rep if they can help you add Two-Factor Authentication. Ask them to assist you with changing your password to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
II. Secure your Info:
If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.
1. Verify your Devices:
Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
then...
2. Modify your Credentials:
Having been stollen, someone lily has your credentials. So, by all means, modifying them.
- Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
- Associate: a different method of payment to your account
- Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option
III. Report Items to Apple:
So, report phone call's and messages info to Apple and modify. Use my User: Using the Photos App to Report Scams - User Tip