iPhone 15 pro not charging on wireless charger in my cars

Have you updated to iOS 17.3?

It is an alignment issue caused by bad assumptions on Tesla's part as to where on the phone the charging coil is.

Some have had luck placing the phone on the wireless charging pad turned 180º.

I have the same issue with my 2024 Subaru Impreza. I believe it is because of the thickness of the camera lenses. They stick out so far, it doesn’t lay flat, and there is no edge to hang it off of so it can. I’m hoping someone comes up with a conducive spacer of some kind.

Feedback - iPhone - Apple

Hi Allison,

I had the same issue as many did. iOS 17.2 fixed it for most. I don’t know what’s going on with your phone but the link above I placed above is where you report what’s happening with your phone and car. Please feel free to copy and share the link so others may report it. I still get these emails and see some people are still having problems.

Hope this helps. Merry Christmas.

I just bought a 15 two nights ago and I’m experiencing this problem in my 2023 Cadillac Escalade. After reading through everybody’s comments, I’m inclined to return the phone because I spoke to an Apple representative and they were none the wiser on this situation, and it didn’t instill a lot of confidence in me that they are going to fix this anytime soon, or even recognize it as a problem. They told me to talk to my car manufacturer, which I did, and they have nothing to offer. Which I don’t believe it’s my car issue because my older iPhone was charging just fine in the car. I tried updating to 17.2, and that did not fix it. I also tried some of the other recommendations of turning off the charging optimization and/or clean charging and neither fixed it.

I still have my old phone because I left with a new phone and the old phone in order to transfer my data over to the new phone, so I’m inclined just to return this phone because I’m at a loss right now.

any updates or thoughts from anyone else?

YES! That was it! The smart charging limits going past 80% that’s why my wireless charger in the car said it was charging but the % didn’t rise. Sorry if I’m late to the party but glad I looked this up. Nice solve.

Precisely.

Automakers made really bad assumptions about the placement of charging coils and distance to the device.

Note there are many desks and such with built-in Qi chargers that do not suffer this issue, so it wasn't "industry-wide."

It would be interesting to determine whether the automakers involved used the same OEM for their Qi systems.

What brand charger? What version of iOS?

Not all wireless chargers are compatible with all phones; check with the charger's manufacturer.

I’m glad to hear that Apple is looking into this. My wireless in-car charger is useless. My iPhone 14 Pro Max charged on my 2024 truck and so did my new iPhone 15 Pro Max until iOS 17.1.1 dropped. I’ve been having to resort to plugging the phone in with a usb-c cable because CarPlay kills the battery. Hopefully we get a fix soon.

So why doesn’t Apple acknowledge the issue already? I called Apple support and they said they didn’t know how to troubleshoot my truck, insinuating it was my 2024 Buick Encore GX Avenir, and to bring it to the dealer that it was GM’s issue. I told Apple then that my iPhone 14 Pro Max charged fine when I got the truck on Sept. 10th and my iPhone 15 Pro Max when I got it on Sept. 22nd. Then iOS 17.1.1 came out to fix BMW’s problem and my phone stopped charging in my truck. This was about a month ago or so. I did bring it to the dealer and they ran diagnostics on my truck and everything was fine. They even charged an iPhone 14 and iPhone 14 Pro work phone the tech had and 2 android phones in my truck. They had it 3 days. I go to pick it up and I place my iPhone 15 Pro Max on it and it did the infamous 5-10 second charge and stopped. They told me to call Apple. I’ve owned every iPhone that Apple ever made and I’m on the iPhone upgrade program, own a 2022 MacBook Air, bought usb-c AirPods Pro when I already had last years model, this fall bought a Apple TV, have 2 of them and have never been aggravated as I am now with this nonsense. I reported this issue twice and even left the link for reporting it up above because others didn’t know where to report it and reading your post just got me infuriated with them. Cmon Apple, fix this problem and at least acknowledge it.

It's not just GM vehicles, the same thing is happening on my wifes 2024 Subaru Crosstrek.

At the dealer just two days ago and one of the sales guys came out and tried both his iPhone 11 and 14 and both charged just fine. The wife's 15 Pro Max sits there for about 10 seconds and then the charge indicator starts flashing an error.

Come on Apple, quit breaking **** with your updates ..... My Galaxy S23 Ultra charges just fine in the Crosstrek btw.

I had an iPhone 13 pro max and it worked fine with my wireless charger in my 2024 Subaru Crosstrek. I switch over to the iPhone 15 pro max due to the promotion and now even if it doesn't have case it will disconnect after a certain amount of time. I tried 5 different cases including the apple case and still nothing works. And I mean I tried sitting in my charge with a timer seeing how long it would take to disconnect with each case and without a case. I looked into seeing if it was due to different material used to make the new phone but I see everyone is having an issue. At this point I am no longer able to use my wireless phone charger and I miss it. I loved having no wires in my car. I hope this is fixed soon :(

You want to make this Apple's issue, where if it charges when plugged into a home charger or MagSafe charger, it clearly isn't.

For most of the vehicles mentioned, a quick Internet search will reveal similar complaints about Android phones as well.

Simply put, a lot of automakers haven't done well with technology or keeping it up to date.

same issue here. Tried to turn off optimization and no differences. My car charger will not work at all with my thin case and only charges at a rate of maybe 1% every 5min if I don’t have apps running without the charger. I tried my old 13mini and it charges 1% a min so definitely something wrong with the 15pro. I have also taken my car into the dealership as it’s a 2023 corolla crossover with only 10K miles.