iPhone 15 pro not charging on wireless charger in my cars

My new iPhone 15 pro will not charge wireless on my 2022 gmc goes to charge for like 10 seconds and disconnects? Works fine in my wife ms iPhone 14 Pro Max as well as my iPhone 13 Pro

iPad, iPadOS 16

Posted on Nov 21, 2023 6:29 PM

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Question marked as Top-ranking reply

Posted on Dec 4, 2023 8:35 AM

In short, yesterday the Apple Genius of Geniuses at the

Denver, CO store told me, Apple is working the issue and not to use the car

wireless charge, because the NFC chip is overheating and shutting down the

wireless charging. Continuous use of the car wireless changer will damage the

iPhone.

The longer story, my brand-new iPhone 15 Pro (iOS 17.1.2) does

this with my 2023 GMC Sierra HD. My old iPhone 12 works perfect with my truck,

even with iOS 17.1.1 & 17.1.2. On Saturday I spent 3.5 hours on the phone

with Apple support troubleshoot the issue and gathering diagnostic logs. The

interesting thing is that for 3 of those hours the iPhone was docked on the

truck wireless charger and just about ever 5 minutes the wireless charging

would connect for 5 seconds. Then yesterday I happened to be in an Apple store,

so I went in and asked them about the issue. That is when I was told more in-depth

about the issue and not to place the iPhone on the truck’s wireless charging

area because it may fry the NFC chip.

Similar questions

148 replies

Jan 2, 2024 9:06 PM in response to shrey157

A quick search of the Internet finds similar complaints about 2021, 2022 and 2023 Hyundai Elantra and Santa Fes and the iPhone 12 Pro/Pro Max, 13 Pro/Pro Max, 14 Pro/Pro Max and 15 Pro/Pro Max along with the Google Pixel 6, 7 and 8 and Samsung Galaxy S22 and S23.


The consensus is Hyundai's seems to be a poor implementation of Qi and it's virtually impossible for the charge coils to line up properly (and when they do, charging is very slow and overheats the device, regardless of vendor.)


Most owners put their phones into the pocket upside down (charge port up) and charge with a cord.


Hyundai dealers blame it on a "software issue" (with Hyundai, not Apple, Google or Samsung) but say they've not received any notification of a fix, and that's been for at least two years now.

Jan 26, 2024 8:56 AM in response to haleyf00l

Depending upon the Mophie charger you may simply need to align your phone better; certainly charging works with the "puck"-style Mophie chargers.


As for the Tucson's charging pad, if you search the Internet you will find the same complaints from owners of several Android devices; Hyundai made bad assumptions about where the device's charging puck would be in relation to the rest of the device and this failure to charge is the result.


Hyundai may be able to fix it with a future firmware update for their vehicles, but no one knows.


If you're that unhappy with it, Apple allows returns of iPhone purchases for any reason for fourteen days if you got it directly from them; other retailers have different return policies.

Feb 9, 2024 2:24 AM in response to Hec777

Iphone 15 Pro Max updated to 17.3 and will not charge in Kona N. Tried turning off optimised charging, but exactly the same. Place on pad and after 5 secs flashes orange and repeats. NOT working !!!


Have home wireless charger, no problems. Contacted Apple and just wanted diagnotics report. Not really any help at all. Do they actually read this ???

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iPhone 15 pro not charging on wireless charger in my cars

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