LadyChristine Said:
“He is able to call other friends that live in Canada. When he tries to call the call is dropped immediately.”
———-
Troubleshooting International Calling:
Why this my be Occurring…
Either (A.)he doesn’t have this service, or (B.)he has something not permitting this.
With respect to what is listed above…
A. Contact your Carrier: Each of you should contact your Carrier, asking why this may be occurring, and if such services are being paid for in your Cellular or phone plan. International calling is a service —not a right.
B. Disable Screen Time:
Screen Time may be disallowing this. So, see if you both need to disable Screen Time to make this occur.
- Go to: Settings
- Tap: Screen Time
- Scroll: down to the bottom
- Tap: Turn off Screen Time.