Cannot receive calls or messages from an Android to my iPhone

I have an iPhone 13 and my boyfriend has an android. I can call him and text him anytime I want to but he can not call me or text me at all. And I don’t have him blocked



[Re-Titled by Moderator]

Posted on Nov 23, 2023 12:47 AM

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3 replies

Nov 23, 2023 11:01 AM in response to LadyChristine

LadyChristine Said:

He is able to call other friends that live in Canada. When he tries to call the call is dropped immediately.

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Troubleshooting International Calling:


Why this my be Occurring…

Either (A.)he doesn’t have this service, or (B.)he has something not permitting this.


With respect to what is listed above…

A. Contact your Carrier: Each of you should contact your Carrier, asking why this may be occurring, and if such services are being paid for in your Cellular or phone plan. International calling is a service —not a right.


B. Disable Screen Time:

Screen Time may be disallowing this. So, see if you both need to disable Screen Time to make this occur.

  1. Go to: Settings
  2. Tap: Screen Time
  3. Scroll: down to the bottom
  4. Tap: Turn off Screen Time.

Nov 23, 2023 12:51 AM in response to LadyChristine

LadyChristine Said:

"I have an iPhone 13 and my boyfriend has an android. I can call him and text him anytime I want to but he can not call me or text me at all. And I don’t have him blocked"

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Troubleshooting International Calling:

Does he have services to call you from within this United States of America? International calling is a service of Cellular. Perhaps he has no service at the moment? Or, perhaps, he does not have the service to make such a call?

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Cannot receive calls or messages from an Android to my iPhone

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