When I try to change my notification email I get a pop up saying to continue on an iPhone or iPad. When I go to the idevice there is no option there to change the notification email.
[Re-Titled by Moderator]
iPhone 12 mini, iOS 17
The "Continue on one of your devices" message is likely part of the implementation of the Passkey feature for iOS, iPad 16 and Ventura. It is currently only supported by certain web sites and apps, including the Safari app. The site or app is making a call to your trusted device(s) for you to authenticate from the device itself (using Face ID or Touch ID). Tap Settings, then your name at the top and it should prompt you for Face ID or Touch ID, then approve the action on the other device. Using passkeys is described in this support article —> Use passkeys to sign in to apps and websites on iPhone - Apple Support
If you are still having problems with this feature when using Safari then an alternative solution is to not use Safari for what it is you are trying to do. Use a different browser that does not have this feature in it. See this August 17, 2023 post by Community Specialist Chris_V89 at i followed the exact steps of the app spe… - Apple Community
"does this issue occur […] at the Apple ID website in Safari? If so, to help with troubleshooting the issue further, try testing the issue in another web browser, if possible."
Related discussions:
every time I tried to create an app-speci… - Apple Community
- "Someone in another post said to use a different browser (not Safari or whichever one you normally use). That worked for me."
- "Don't use Safari or Chrome. I got it to work using Firefox on my Mac."
- "the Chrome browser works for me."
I'm trying to add a new app-specific pass… - Apple Community
- So I ended up getting on the phone with Apple about this… turns out it was an issue with Safari. As soon as I tried to create a new app-specific password in Chrome, it worked perfectly.
How do you create an app specific passwor… - Apple Community
Using Chrome did the trick for me.
Can't create app specific password - Apple Community
Wow-using chrome worked
Can't generate App-specific Password on i… - Apple Community
I used my Mac, used Brave as my browser, and the process worked like a charm
Can't Change Recovery Email Address - Apple Community
- “Very similar resolution as well.”
- “As soon as I switched to Firefox it all worked perfectly”
The "Continue on one of your devices" message is likely part of the implementation of the Passkey feature for iOS, iPad 16 and Ventura. It is currently only supported by certain web sites and apps, including the Safari app. The site or app is making a call to your trusted device(s) for you to authenticate from the device itself (using Face ID or Touch ID). Tap Settings, then your name at the top and it should prompt you for Face ID or Touch ID, then approve the action on the other device. Using passkeys is described in this support article —> Use passkeys to sign in to apps and websites on iPhone - Apple Support
If you are still having problems with this feature when using Safari then an alternative solution is to not use Safari for what it is you are trying to do. Use a different browser that does not have this feature in it. See this August 17, 2023 post by Community Specialist Chris_V89 at i followed the exact steps of the app spe… - Apple Community
"does this issue occur […] at the Apple ID website in Safari? If so, to help with troubleshooting the issue further, try testing the issue in another web browser, if possible."
Related discussions:
every time I tried to create an app-speci… - Apple Community
- "Someone in another post said to use a different browser (not Safari or whichever one you normally use). That worked for me."
- "Don't use Safari or Chrome. I got it to work using Firefox on my Mac."
- "the Chrome browser works for me."
I'm trying to add a new app-specific pass… - Apple Community
- So I ended up getting on the phone with Apple about this… turns out it was an issue with Safari. As soon as I tried to create a new app-specific password in Chrome, it worked perfectly.
How do you create an app specific passwor… - Apple Community
Using Chrome did the trick for me.
Can't create app specific password - Apple Community
Wow-using chrome worked
Can't generate App-specific Password on i… - Apple Community
I used my Mac, used Brave as my browser, and the process worked like a charm
Can't Change Recovery Email Address - Apple Community
- “Very similar resolution as well.”
- “As soon as I switched to Firefox it all worked perfectly”
There Is no option to do so - I can’t even see a notification email address
Notification email where? For what? What exactly are you trying to do?
No. Just wrote down my password so as to never need to rely on a recovery email. I did see later on another thread that using a browser other than safari might let you change it with a web login without the non-working requirement to continue on an Idevice, but I have no other browser so didn’t try.
Try and change the notification email from your iPhone (the whole procedure) to see if the issue persists
I reset my AppleID password, and received a notification email to an address I will soon lose access to. When I web-log in to my AppleID, I can see the old address, listed as ‘notification email’, but when I try to change it, I get a pop up saying to continue on an iPhone or iPad. When I go to the idevice there is no option there to change the notification email address.
Same… did you ever resolve?
No option available in iPhone/iPad to change my notification email
