Dual physical SIM does not work in my new IPHONE 14 PRO

I recently purchase a new IPhone 14 Pro in Australia after being told it supported dual physical SIM cards. As there are many articles on Apple support about how to do this... I believed the statement to be true.

1- My iphone came with only a single card tray

2- When I purchase a dual sim card tray and fitted 2 SIM Cards. The IPhone did not recognise the second SIM card.

Annoying as this is the only reason I chose an Iphone..

What is the problem here?

Is there a solution or am I stuck with a phone that does not do what apple claims it can do?

iPhone X, iOS 16

Posted on Nov 24, 2023 6:07 AM

Top-ranking reply

FelipeV

Level 6

12,071 points

Posted on Nov 24, 2023 8:21 AM

The dual physical SIM iPhone is only available in China (and its 2 SARs: HK and Macau). Has been this way since the since the iPhone stared supporting eSIMS with the iPhone XS. The rest of the world (except USA) has the ONE physical SIM and multiple eSIM capabilities. Since the iPhone 14 USA iPhones have NO physical SIM slots.

You have only yourself to blame because you failed to read what you were buying. You misled yourself. No one misled you.

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Dual physical SIM does not work in my new IPHONE 14 PRO

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