Issue with Powerbeats pro update 2023 losing power while in case and staying connected to phone
My Powerbeats pro have just started losing power while in the case. The left earphone has issues charging and when it’s fully charged it can lose charge overnight. I’ve also noticed that the case and earphones stay connected to my phone showing battery level etc. They’ve only started to do this I presume since the update. I believe they’ve just had an update the start of November 2023 firmware version 6B27 and this seems to be when the issue has started.
I’ve hard rest the earphones etc and it hasn’t resolved the issue. Any help would be appreciated. Thanks
Beats