Family Sharing Problem With Country/Region

I am also having the same issue. Both iPhones media & purchases show United States so they match but I still get the error that they don’t. iPhones are 14 pro max and 15 pro max.

Resolved! Had this problem forever and even talked to Apple support to no avail. We just fixed it tinkering.

After confirming everyone is set for u.s. make sure they aren’t already apart of an iCloud family or group. After the couple removed each other, and had unsubscribed to their Apple/icloud stuff I was able to add them.

I have a scheduled call with senior support tomorrow about this same issue I'm having. I will try to provide an update if they're able to help with this. I am only having this issue with one family members account so far but added a couple others without issue. Might be something causing it on my family members account but the region shows United States.

This does not resolve the issue. There is certainly something wrong and Apple needs to resolve.

We had the same problem...here's what we did...we added a Form of Payment...Enabled Purchase Sharing...Powered Off the Phones...Signed Out of Media & Purchases...Signed Back into Media & Purchases and the problem was resolved...we are all sharing the Apple One Bundle.

AndreaP6778 wrote:

The thing is that I checked the setting of both accounts, and they are set already in the same region/country.

How did you perform this check exactly? My guess is you checked Settings > General > Language & Region on both your children’s devices and found they were set correctly. That is insufficient.

Try checking Settings > [the owner’s name] > Media & Purchases > View Account > Country & Region on each iPhone.

Consider the past history of country/region setting on each person’s device.

I finally was able to get mine to work properly last night. I deleted everyone out of the family. My mom already had a family created with just my dad. She invited me and the text message link worked and I did not receive the country/region error message. Hopefully this can work for other people that are having the country/region error message.

Neolocalist wrote:

After living with two family accounts, one for my spouse and daughter, the other for me and my parent’s two phones,

This is a huge mistake. See this article and heed its advice.

Make sure that each family member has a unique Apple ID - Apple Support

Same issue. Started with Apple saying our card on file was expired, which it wasn’t. But it would not let us update or remove the card on either phone. I had to remove myself from the family plan to be able to remove and add a card. Now it won’t let me back on the plan with the wrong country/region error. But both are set to US. Have never been anything else. Logging out if iCloud and updating the OS did not help. Very frustrating.

Resolved -sort of. After living with two family accounts, one for my spouse and daughter, the other for me and my parent’s two phones, I deleted my account and resent invites from my wife’s account (our original account). Everyone got the same wrong country code message but it added everyone to the family account anyway. So, same error but different result. Apple really needs to figure this out.

Signing out (and back in again) of "Media & Purchases" did the trick for me.

Settings > [the owner’s name] > Media & Purchases

Side note, something else I did was turn off of my VPN before signing back in. It could be that the VPN was associating a different country when singing back in (but I haven't tested this to confirm).

Same problem, iphone 15 pro max and 13 pro max

I am having the exact same problem.

My adult sister has developmental disabilities and a brain shunt. I need to add her to my family to verify her whereabouts and to share login information for her healthcare. We live in NY, she lives in IL. We are also getting this problem.