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Family Sharing Problem With Country/Region

Hello Guys,


I have a problem with family sharing. In fact, I try to add my son as a member but it shows me the same error every time when I try to invite him. My daughter was able to join successfully.

The error says that we don't have the same region/country. The thing is that I checked the setting of both accounts, and they are set already in the same region/country. Phones are iPhone 14/15 models. I have already tried to logout and re-login in my iCloud account, but nothing happens. Also, I tried to restart both phones but as before it is still not working. Any idea how to solve this?


Can't wait for your help guys. Thanks in advance for your time and your comments.


iPhone 15 Pro

Posted on Dec 3, 2023 1:29 PM

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Question marked as Top-ranking reply

Posted on Dec 31, 2023 2:03 PM

I am also having the same issue. Both iPhones media & purchases show United States so they match but I still get the error that they don’t. iPhones are 14 pro max and 15 pro max.

Similar questions

32 replies

Jan 15, 2024 3:54 PM in response to AndreaP6778

Same issue here. I invited 5 family members. 4 have accepted without issue. The 5th person, my step dad sees the Country/Region Does Not Match message when he receives the invite. I am using iPhone 15 Pro. Step dads is using iPhone 14 Pro. Regions are set to United States. Step dad lives one mile away. Any assistance would be appreciated.


Apr 12, 2024 6:01 AM in response to AndreaP6778

So I know it’s been awhile since this was posted but I had the same problem and I just had it fixed today. I don’t live in the USA but I couldn’t add my son as family to my phone. He was connected to his father and wanted to come to me. I had tried all the instructions but nothing. He received my invites but couldn’t accept them because he got the message different country/region. I added a new card to my methods of payment and then when I reinvited him the invite went through to his father (who also couldn’t erase him up until then and also didn’t receive my requests to invite our son to my phone) and he was able to accept my request!

Apr 15, 2024 1:05 PM in response to AndreaP6778

Had the same issue. Daughter’s phone wouldn’t pick up family sharing for iCloud backup. Son’s phone had no problem. Same error. Country/region does not match when I resent the invite. Even phone showed country correctly. Solved by turning off family sharing temporarily. Reshared subscriptions again to family and daughters phone magically picked up shared iCloud storage.

Family Sharing Problem With Country/Region

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