Damaged iPad Pro Screen

Hello. I have an iPad Pro with an 11 inch screen, 4th generation. I was using it to get quick information to write down on my table and it fell 2 1/2 feet from my table onto some ceramic plates on the floor. The screen is now cracked, but the iPad still functions, as I am currently using it to relay this message. I noticed on Safari that the words now take on a strange artifacted look for a brief moment, before returning to a mostly normal semblance. I'm not seeing this issue with the words anywhere outside the google search side of Safari. I was wondering if I have anything to worry about. I am including two images to better demonstrate this issue; one is a representation of my damaged screen, and the other is a screenshot of the strange words.


Ideally, I'd like to not spend hundreds of dollars fixing something that for all intents and purposes still works. If anyone knows of any dangers associated with what I described, for example, say that inaction would lead to problems down the road, I'd appreciate the feedback. I don't think the cracks can grow given that they don't stop in the middle of the screen.


Thank you for your time.

iPad Pro (4th generation)

Posted on Dec 4, 2023 3:08 PM

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Question marked as Top-ranking reply

Posted on Dec 4, 2023 3:11 PM

A broken/cracked iPad screen requires repair. Notwithstanding probable malfunction, a cracked screen represents a safety hazard.


The only remedy for a cracked or broken iPad screen is replacement of the screen - or the iPad.


You can check availability/eligibility for repair - and associated cost for your country/region - here:

iPad Repair & Service - Apple Support


In addition to Apple's mail-in repair service, you can arrange repair at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP):

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Dec 4, 2023 3:11 PM in response to MESchreck

A broken/cracked iPad screen requires repair. Notwithstanding probable malfunction, a cracked screen represents a safety hazard.


The only remedy for a cracked or broken iPad screen is replacement of the screen - or the iPad.


You can check availability/eligibility for repair - and associated cost for your country/region - here:

iPad Repair & Service - Apple Support


In addition to Apple's mail-in repair service, you can arrange repair at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP):

Genius Bar Reservation and Apple Support Options - Apple

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Damaged iPad Pro Screen

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