Cannot update firmware on AirPods Max, model A2096—firmware version 3C39.

I have AirPods Max, model A2096. Firmware version 3C39. I tried to connect them to iPad Pro, iPhone 15 Pro Max, Macbook Air M1, and iPhone 12 - and still cannot get them updated to the latest firmware version.

I am following all the instructions: connect to the Apple device, put them into the case, plug in the charging cable. Both AirPods and iPhone or Macbook have to be in the Wi-Fi network.

Please advise, thanks in advance!

Posted on Dec 7, 2023 7:01 AM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot update firmware on AirPods Max, model A2096—firmware version 3C39.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.