Macbook M1 Pro Fans running constantly at near max capacity

So I know for a fact this is very, very not normal.

Agreed. Very not normal. The Apple Store owes you more than the perfunctory dismissal you received.

Please review About fans and fan noise in your Apple product - Apple Support, and in particular Check for unexpected heavy fan use:

If the fans in your device run fast even when it isn't experiencing heavy usage and is properly ventilated, follow the steps for your device:

• On an Intel-based Mac (not applicable to yours)
• On a Mac computer with Apple silicon: Close and open the lid on your laptop, or restart your computer.

Presumably, you already did those things to no avail.

The temperatures reported by "Macs Fan Control" are normal, but you don't need a clever app to tell you a Mac's fan is objectionably loud. That's the problem you need to address. Apple will not be interested in "Macs Fan Control". For those reasons I encourage you to uninstall it and don't even mention it to Apple. They won't care. They might even accuse you of damaging your Mac by using it. Uninstall it.

I think it's a hardware problem but what I think doesn't matter. Bring it back to Apple.

(you have that display sorted by GPU)

what does that display show when you click on the CPU tab?

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Consider downloading and running this little "discovery" utility, Etrecheck. it changes NOTHING.

it contains little tests for speeds of devices, CPU utilization, memory usage, energy usage and a digest of recent problems, in one easy to use package. it does not even need to be Installed.

if you follow the directions faithfully, its report (pre-laundered of all personally-identifiable information) can be "Shared" to the system ClipBoard, then Pasted into an Additional text window in a reply on the forums.

Use Etrecheck Pro for free

Genius Bar technicians are not trained to do these complex analyses. Your Etrecheck report may be very helpful, and it is really easy to do.

Apple support can refer you to a specialist who can read your Etrecheck report and possibly any crash reports that are stored away. Anything you post here can be read by them (if you provide your Avatar or discussion name and location) EXCEPT: they don't take our conclusions at face value.

In business, when making presentations to an adverse audience, they used to tell me, "Try to present a compact target, since you know they will be throwing spears."

You still have leftovers from BOTH Macs fan control and stat menus:

Launch Daemons:

    [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-12-05)

        Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2

    [Not Loaded] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2023-12-11)

        Executable: /Library/Application Support/iStat Menus 6/iStatMenusDaemon

    [Not Loaded] com.bjango.istatmenus.fans.plist (Bjango Pty Ltd - installed 2023-12-11)

        Executable: /Library/Application Support/iStat Menus 6/iStatMenusFans

    [Not Loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2023-12-11)

        Executable: /Library/PrivilegedHelperTools/com.bjango.istatmenus.installerhelper

    [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2023-12-13)

        Executable: /Library/PrivilegedHelperTools/com.crystalidea.macsfancontrol.smcwrite

    [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-12-06)

        Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon

Launch Agents:

    [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-12-05)

        Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true

    [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-12-05)

        Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot

    [Not Loaded] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2023-12-11)

        Executable: /Library/Application Support/iStat Menus 6/iStatMenusAgent.app/Contents/MacOS/iStatMenusAgent

    [Not Loaded] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2023-12-11)

        Executable: /Library/Application Support/iStat Menus 6/iStat Menus Status.app/Contents/MacOS/iStat Menus Status

Understandable. I just don't want you to put yourself at a disadvantage by having to defend its use. Why ask for trouble.

Great! I sincerely appreciate the follow-up.

Apple could have done that a while ago and saved a lot of time and aggravation, but I'm glad to hear all is well.

Very well. Please let me know what they have to say.

I reiterate the need to uninstall "Macs Fan Control" lest they accuse you of damaging your Mac by using it, and deny service for that reason. I'm serious.

While I'm on the subject they are as likely to accept an EtreCheck report as they would accept a warm jar of spit.

Do not even mention this Discussion.

why is 'streaming unzip service' a substantial component of overall Energy use?

Top Processes Snapshot by Energy Use:

    Process (count) Energy (0-100) (Source - Location)

    WindowServer 9 (Apple)

    com.apple.StreamingUnzipService.privileged 4 (Apple)

    nsurlsessiond (2) 4 (Apple)

    Activity Monitor 2 (Apple)

    PerfPowerServices 1 (Apple)