I can’t send MMS picture messages to android phones.

Created an account just to post a reply.

This is happening with all Apple devices in our company - also Telstra.

Telstra have confirmed no known issues.

Numerous devices have been tested with Factory Reset and Network Reset - no resolution.

Unable to send/receive MMS messages full stop (to/from Apple/Android).

I am certain this is a larger scale issue.

EDIT: Upon further testing, this is only affecting Apple on Telstra network, other carriers are not affected.

Ok people this has been super frustrating and I can share what I have done to try resolve it without success…. I’ve contacted Telstra and gone through all the possible resets and tests they offer. I put my sim in an iPhone 8 it didn’t work. I tried another iPhone 8 it worked. I have an iPhone X or 10 or whatever it is and it just stopped sending pictures about a week ago I think. It’s definitely related to the phone somehow not the carrier following my tests and checks… I don’t understand how it can be faulting from an iPhone 8 through to 15. I know someone having the same fault with an iPhone 15. Like you guys I updated my phone today with the new update hoping it would fix it but unfortunately it didn’t. It leaves me to think it’s a glitch in the Apple software because the sim works and sends pictures fine in a donor iPhone 8… hopefully we can get this fixed soon because I don’t want to be forced into buying a new phone unnecessarily!! And I need this feature resolved for work!

Our Telstra account manager has since confirmed that this is indeed a Telstra known issue, and it is being investigated currently.

myself and several other people i know cannot send photos to Android phones. i was able to send photos 1 week ago but as of last Wednesday or Thursday something happened and now i cannot send to androids

by the way folks after spending 67 minutes with apple on the phone and carrying out a full network reset and then a full reset to all settings it still hasn't fixed the issue and their only suggestion is to contact our carrier - Telstra!!!!!

Any chance you can advise of the contact or Store? We came back from the US early Jan and now the 4 of us can't send MMS to android phone. I went to Telstra last week and they 'tried' resolving but ended up saying we'd need to get new mobile numbers as they only way they could get it to work was with a brand new phone number. They think the service has broken as we used e-Sim when over there but I'd expect this to be happening to heaps of people and no one is wanting to get new mobile numbers. Any help would be appreciated.

Same! iPhone 11 with iOS 17.2 on Straighttalk! I have called them at least 10 times in the last week, still issue persists! I was even charged and extra $10 for an additional data plan that didn’t even resolve the issue! …Smh

Iphone 15 iOS 17.2 (updated 1 hour ago) and still hasn't fixed the issue and Telstra

Cheers for that advice. I’ll start pestering Telstra myself

i woke up this morning and can now send photos to androids!!!!!

I have the same issues and even got an iPhone 15 pro Max and don’t not transfer my data also. I am not able to send mms also still !!!!

Problem is affecting StraightTalk using Verizon network in Alaska :(