When I want to update my credit card it gives me an error that the card was decline even that the card is good
[Re-Titled by Moderator]
MacBook Pro 16″, macOS 10.15
From your description the most likely cause is if you are using VPN, or even if you just have a VPN profile installed in Settings/General/VPN & Device Management/VPN.
I’ve already posted the other things to check in this thread, but here they are again:
A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:
Here is additional information from Apple→If your payment method is declined in the App Store or iTunes Store - Apple Support
Related issues for specific messages:
No definitely only on Apple Pay it’s an issue and it says it is Apple Pay that was declined not the card, but best fix definitely is use same card but PayPal so far that has worked everytime for me
If this helps. We bought a new iPhone 15 Plus and transferred all of the data from the old iphone 8. All went well but we couldn't set up Apple Pay because the credit card failed to load and instructed us to call the bank. The bank instructed us to delete the card from both the old and the new iphone wallets. Re-start them. Then using your new iphone go to your online internet banking site and add a card from the services menu (might be different for your bank). From there you will see your card and the option to add it to your wallet. It worked for us.
Based on this if you are having trouble with other cards then I would suggest going onto the company website and add it to your wallet from the website if they have that facility. Good luck.
My situation might be a little different, but some overlaps. Apple has blocked my credit card (which I have used for years for all app store and subscription purchases.)
What happened:
An app developer could not help me cancel a subscription plan in their app, as the subscription page is "apple's territory". App dev encouraged me to talk to Apple. I did.
Apple rejected my request to refund me the app subscription cost. The only advice they had was to contact my credit card and have the charge blocked.
I contacted credit co., had the charge blocked, and was able to then purchase the app subscription through the app website. All good!
Then I found out Apple had blocked my credit card for blocking the app purchase (which was their idea as above)
I spent about 1-1 1/2 hours on the phone with 3 levels of Apple support, seeking clarification and help to resolve the matter. But per their terms of service, all purchases are final, and also, it is the system's policy to block cards that decline a purchase.
None of my cards have been declined, and I have just updated also. Are you perhaps using VPN on your phone? If so, delete the VPN profile and app and see if that fixes it.
I have added Paypal as my primary payment method to fix this for my wife. My Apple ID seemed to fix itself overnight but her’s didn’t until I switched to paypal.
Yes I found easier solution used same card same vendor but through PayPal problem solved 😂
Do you use VPN? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN.
While your mind sounds made-up, and facts might not matter to you, Apple is not at all involved in executing ApplePay transactions.
(Any more than Apple is involved in your browsing to web sites while using Safari)
Apple IS involved in the initial card setup (adding it to Wallet), but after that …
… everything is handled by the various participants in the payments network. (and there are a LOT of “parts” in that system; any one of which can cause transaction failures)
Your only mechanism to correct functional problems with the payment network is via your card issuer. (And this CAN indeed be a frustrating experience; requiring some tenacity on the cardholder’s part)
Similarly, a merchant’s mechanism is via their acquirer.
Mine is exactly the same . Use it shopping it’s fine , in restaurants it’s fine . Tried to book bus tickets on line and a Ryanair flight ….both times payment failed . Entered manually it worked . So that defeats the object of the wallet . Contacted card issuer , they had no record of any attempts to use it . So must be an Apple issue
No, it must not be an Apple issue. If the issuer didn’t see the request it could have been blocked by your ISP, any antivirus you might have, or, if you use VPN, your VPN provider. So as a first step, If you use VPN, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile.
Well, with 2 billion iPhone users, I’m sure some of them have problems with their credit cards. That doesn’t make it an Apple problem.
And I’m willing to bet that most of the users with problems have VPN installed on their phones. Most banks will not accept connections through VPN.
jax126 wrote:
My iPad won’t work because it says my card failed. It won’t let me download. Download anything else or update it
Please review the 5 pages of the thread you just posted to for ideas on why you have this problem.
It’s not the card being rejected but Apple Pay refusing/rejecting payment, makes no odds which card all cards. And only for one vendor
If it’s only for one vendor, it is the vendor rejecting the payment.
Please review the 5 pages of the thread you just posted to for ideas on why you have this problem.
My Credit Card works but it gets declined by Apple ID payment method
