When I want to update my credit card it gives me an error that the card was decline even that the card is good
[Re-Titled by Moderator]
MacBook Pro 16″, macOS 10.15
As of 3-8-24 My apple account won’t let me download apps, says there’s a verification issue with my payment method which it has had on file for at least a year. A monthly subscription for apple care says declined. The physical card works in person for purchases as well as online merchants, that are not apple.
2 days ago it said the same thing for a streaming app subscription, I verified the card and it went through. (Didn’t change a single thing, just clicked verify). Card is not blocked or expired. There is significantly more funds available in the account card is attached to than the charge.
Do you use VPN? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN.
Multiple vendors, no VPN and all payments go through when switching to Chrome
issue definitely with Safari/Apple
Me also. Apple need to sort this out and not treat us like fools.
I know what I am talking about. If you don’t believe me and don’t follow through on the troubleshooting steps I posted you will never be able to add payment method to your phone.
I highlighted VPN because that is the most common cause of inability to register a card; banks HATE VPN and frequently block it.
Not sure if this is the same issue or not... iPhone 11 running 17.4.1. After most recent OS update my credit card does not work when I'm using the iPhone tap function with Apple Wallet at multiple vendors' point of sale--before this last OS update, it worked every time. The credit card itself does work when I tap it.
I fixed this. My card was the only payment method I had set up so I couldn’t remove it. I temporarily set up PayPal as a payment method, removed my card, added it back again then removed Paypal and the card now works.
Apple will NEVER, EVER do anything to resolve the problem with YOUR credit card and YOUR phone unless you contact them. Ranting in this user to user forum is no help at all, and just annoys other users.
As you have been told 3 times now.
While your mind sounds made-up, and facts might not matter to you, Apple is not at all involved in executing ApplePay transactions.
(Any more than Apple is involved in your browsing to web sites while using Safari)
Apple IS involved in the initial card setup (adding it to Wallet), but after that …
… everything is handled by the various participants in the payments network. (and there are a LOT of “parts” in that system; any one of which can cause transaction failures)
Your only mechanism to correct functional problems with the payment network is via your card issuer. (And this CAN indeed be a frustrating experience; requiring some tenacity on the cardholder’s part)
Similarly, a merchant’s mechanism is via their acquirer.
Do you have an Apple ID? That is your iTunes/iCloud account also. As Apple Pay will not work without an Apple ID you must have one. Go to https://appleid.apple.com and verify the address.
Another possibility: Do you use VPN? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN.
If this helps. We bought a new iPhone 15 Plus and transferred all of the data from the old iphone 8. All went well but we couldn't set up Apple Pay because the credit card failed to load and instructed us to call the bank. The bank instructed us to delete the card from both the old and the new iphone wallets. Re-start them. Then using your new iphone go to your online internet banking site and add a card from the services menu (might be different for your bank). From there you will see your card and the option to add it to your wallet. It worked for us.
Based on this if you are having trouble with other cards then I would suggest going onto the company website and add it to your wallet from the website if they have that facility. Good luck.
Mine is exactly the same . Use it shopping it’s fine , in restaurants it’s fine . Tried to book bus tickets on line and a Ryanair flight ….both times payment failed . Entered manually it worked . So that defeats the object of the wallet . Contacted card issuer , they had no record of any attempts to use it . So must be an Apple issue
No, it must not be an Apple issue. If the issuer didn’t see the request it could have been blocked by your ISP, any antivirus you might have, or, if you use VPN, your VPN provider. So as a first step, If you use VPN, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile.
Well, with 2 billion iPhone users, I’m sure some of them have problems with their credit cards. That doesn’t make it an Apple problem.
And I’m willing to bet that most of the users with problems have VPN installed on their phones. Most banks will not accept connections through VPN.
the support just claims it is the cards fault, and nothing gets solved. My card company says all is good on their end, so, If apple claims that it is the cards fault, and the card company says it is apple fault, I have no problem buying from somewhere else. I fixed the issue of my card all of a sudden not working after many years of no issues by buying from google play and physical versions.
This just started happening to me. Have my Apple Card linked, never an issue. Now I can’t download, gives me a billing error. Not sure if an update is needed. I did just activate my Apple Pay. Wonder if that affected it. 🤷🏻♂️
My Credit Card works but it gets declined by Apple ID payment method
