My Credit Card works but it gets declined by Apple ID payment method

When I want to update my credit card it gives me an error that the card was decline even that the card is good


[Re-Titled by Moderator]

MacBook Pro 16″, macOS 10.15

Posted on Dec 12, 2023 2:31 PM

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Question marked as Top-ranking reply

Posted on Mar 10, 2024 9:05 AM

From your description the most likely cause is if you are using VPN, or even if you just have a VPN profile installed in Settings/General/VPN & Device Management/VPN.


I’ve already posted the other things to check in this thread, but here they are again:


A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  • Apple is not allowed to accept credit or debit cards in your country
  • The card is not recognized in your country
  • Insufficient balance or account in arrears
  • Account suspended for suspected fraud (not necessarily by you)
  • Error in card number
  • Wrong expiration date
  • Wrong security (CVV) code
  • Address in your iTunes account does not match exactly the billing address for the card
  • If you are trying to add the card to the Apple Wallet the issuer doesn't support the Wallet
  • The card was not issued in the region of the iTunes store
  • You are connected through a VPN provider that does not terminate near your actual location.


Here is additional information from Apple→If your payment method is declined in the App Store or iTunes Store - Apple Support


Related issues for specific messages:


79 replies

May 1, 2024 8:05 PM in response to Lawrence Finch

the support just claims it is the cards fault, and nothing gets solved. My card company says all is good on their end, so, If apple claims that it is the cards fault, and the card company says it is apple fault, I have no problem buying from somewhere else. I fixed the issue of my card all of a sudden not working after many years of no issues by buying from google play and physical versions.

Mar 9, 2024 7:17 PM in response to shahar293

As of 3-8-24 My apple account won’t let me download apps, says there’s a verification issue with my payment method which it has had on file for at least a year. A monthly subscription for apple care says declined. The physical card works in person for purchases as well as online merchants, that are not apple.

2 days ago it said the same thing for a streaming app subscription, I verified the card and it went through. (Didn’t change a single thing, just clicked verify). Card is not blocked or expired. There is significantly more funds available in the account card is attached to than the charge.

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My Credit Card works but it gets declined by Apple ID payment method

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