My Credit Card works but it gets declined by Apple ID payment method

When I want to update my credit card it gives me an error that the card was decline even that the card is good


[Re-Titled by Moderator]

MacBook Pro 16″, macOS 10.15

Posted on Dec 12, 2023 2:31 PM

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Question marked as Top-ranking reply

Posted on Mar 10, 2024 9:05 AM

From your description the most likely cause is if you are using VPN, or even if you just have a VPN profile installed in Settings/General/VPN & Device Management/VPN.


I’ve already posted the other things to check in this thread, but here they are again:


A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  • Apple is not allowed to accept credit or debit cards in your country
  • The card is not recognized in your country
  • Insufficient balance or account in arrears
  • Account suspended for suspected fraud (not necessarily by you)
  • Error in card number
  • Wrong expiration date
  • Wrong security (CVV) code
  • Address in your iTunes account does not match exactly the billing address for the card
  • If you are trying to add the card to the Apple Wallet the issuer doesn't support the Wallet
  • The card was not issued in the region of the iTunes store
  • You are connected through a VPN provider that does not terminate near your actual location.


Here is additional information from Apple→If your payment method is declined in the App Store or iTunes Store - Apple Support


Related issues for specific messages:


79 replies

Apr 8, 2024 12:24 PM in response to Lawrence Finch

  • Hey Lawrence. I am also having this problem. Apple Pay worked in the morning but stopped same day. And it’s all my cards in store and online purchases. The bank cannot help. The only possible option of those you listed could be “Address in your iTunes account does not match exactly the billing address for the card”. Because Apple Pay asks me to enter my address again before confirming the purchase. But I don’t have an iTunes account. Any ideas?


May 2, 2024 10:04 AM in response to shahar293

I’m dealing with this issue right now. It’s definitely not a bank issue. I have $60 in pending charges in limbo right now because Apple kept trying to charge my card but it kept declining. Bank said everything was fine. Even my credit card company too because I switched the payment method. I have no VPN or anything like that. Never had this happen before. But it’s very frustrating at this point I have been dealing with this all week.

Jul 2, 2024 6:43 PM in response to Lawrence Finch

You are not helping anyone, all you are doing is making excuses for apple and accusing the customer of the issue when we all know that it is apple. I had to claw back a payment through paypal after apple refused a refund for a movie that would not play. Now apple refuse to accept any form of credit card, even the prepaid ones. That is all good as I have just gone elsewhere to buy my movies, so that kind of backfired on apple lolol

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My Credit Card works but it gets declined by Apple ID payment method

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