MacBook Air M1 External Monitor Trouble

I'm using my MacBook Air M1 and trying to connect it to an external monitor(Lenovo L27e-30). I've tried 2 different USB-C to HDMI adapters but my monitor is still displaying "Input Not Supported". The display is listed in Settings > Displays but will not show anything on the monitor.


Any help is greatly appreciated.

MacBook Air 13″, macOS 14.0

Posted on Dec 13, 2023 11:30 AM

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Question marked as Top-ranking reply

Posted on Dec 13, 2023 12:32 PM

https://www.lenovo.com/us/en/p/accessories-and-software/monitors/home/66bekcc2us


27" monitor with 1920x1080 resolution – rather low for that size of screen. Has HDMI and VGA inputs. Lenovo lists the refresh rate as 75 Hz. I suppose that could be an issue if the monitor is not willing to negotiate down to 60 Hz.


In the comments, a Lenovo Product Specialist gave a link to the manual:

https://download.lenovo.com/consumer/monitor/l27e_30_ug_en.pdf


Page 2-6 indicates that when operating at 1920x1080 resolution, the monitor can run at 60 Hz or 75 Hz. So I'm not sure why you are having trouble. 1920x1080 @ 60 Hz should be well within the capabilities of the M1 MacBook Air, and of any decent third-party USB-C (DIsplayPort) to HDMI adapter.


Are you using a one-piece adapter cable? Or are you using an adapter in connection with an old HDMI cable which you had lying around somewhere? I believe the original HDMI cables were designed for 720p and 1080i HDTV sets, so I'm not sure if they would reliably carry 1080p. If you do have a HDMI-to-HDMI cable of unknown quality as part of the connection, you might try swapping it out for a good one.

2 replies
Question marked as Top-ranking reply

Dec 13, 2023 12:32 PM in response to roko800

https://www.lenovo.com/us/en/p/accessories-and-software/monitors/home/66bekcc2us


27" monitor with 1920x1080 resolution – rather low for that size of screen. Has HDMI and VGA inputs. Lenovo lists the refresh rate as 75 Hz. I suppose that could be an issue if the monitor is not willing to negotiate down to 60 Hz.


In the comments, a Lenovo Product Specialist gave a link to the manual:

https://download.lenovo.com/consumer/monitor/l27e_30_ug_en.pdf


Page 2-6 indicates that when operating at 1920x1080 resolution, the monitor can run at 60 Hz or 75 Hz. So I'm not sure why you are having trouble. 1920x1080 @ 60 Hz should be well within the capabilities of the M1 MacBook Air, and of any decent third-party USB-C (DIsplayPort) to HDMI adapter.


Are you using a one-piece adapter cable? Or are you using an adapter in connection with an old HDMI cable which you had lying around somewhere? I believe the original HDMI cables were designed for 720p and 1080i HDTV sets, so I'm not sure if they would reliably carry 1080p. If you do have a HDMI-to-HDMI cable of unknown quality as part of the connection, you might try swapping it out for a good one.

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MacBook Air M1 External Monitor Trouble

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