Sonoma Apple Mail new message window will not delete

I am running Sonoma 14.1.2 on a MacBook Pro 2020. I have created a new message pane using CMD N. I cannot access anything on the pane including the red delete button. Quitting and restarting Mail does not work. Nor does shutting down and restarting the MB.

What to do?


John Munro

MacBook Air 13″, macOS 14.1

Posted on Dec 13, 2023 7:53 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2023 8:17 PM

John Munro1 wrote:

I am running Sonoma 14.1.2 on a MacBook Pro 2020. I have created a new message pane using CMD N. I cannot access anything on the pane including the red delete button. Quitting and restarting Mail does not work. Nor does shutting down and restarting the MB.
What to do?

John Munro


You can try quitting Mail.app and relaunch it holding down the Shift key


drafts / blank windows /untitled


I would look for an email stuck in the Outbox or Drafts in one of your email accounts.


Remove the unsent email typically fixes the issue.


This can happen for various reason— ex sent email with an attachment too big and gets rejected by the mail server.

Delete the mail from the outbox.



5 replies
Question marked as Top-ranking reply

Dec 14, 2023 8:17 PM in response to John Munro1

John Munro1 wrote:

I am running Sonoma 14.1.2 on a MacBook Pro 2020. I have created a new message pane using CMD N. I cannot access anything on the pane including the red delete button. Quitting and restarting Mail does not work. Nor does shutting down and restarting the MB.
What to do?

John Munro


You can try quitting Mail.app and relaunch it holding down the Shift key


drafts / blank windows /untitled


I would look for an email stuck in the Outbox or Drafts in one of your email accounts.


Remove the unsent email typically fixes the issue.


This can happen for various reason— ex sent email with an attachment too big and gets rejected by the mail server.

Delete the mail from the outbox.



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Sonoma Apple Mail new message window will not delete

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