Apple TV won’t recognize password

I have a third generation Apple TV. It stopped working suddenly, so I have reset the settings. But in trying to input my Apple password after inputting my Apple ID, I get a message on the TV saying that the password is incorrect. It is definitely correct, and I’m not sure what to do at this point. Help!

Apple TV (3rd generation)

Posted on Dec 15, 2023 4:56 PM

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Posted on Dec 16, 2023 10:21 AM

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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Question marked as Top-ranking reply

Dec 16, 2023 10:21 AM in response to andrea106

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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Apple TV won’t recognize password

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