How to solve the "Refresh Recommended, A newer version of this file is available on the server"
Hello everyone,
I know this might be more for the Office apps, but they seem not to have an answer.
I am working on some shared files through Teams and this message keeps showing up in PowerPoint and Excel. I am the only one with this problem in the team, but also the only one using Mac, so I thought this might be somehow related... I don't know.
I checked online and the help I could find is for Windows, they say to "clear the cache" but no details on how to do that for Mac, and I asked in Microsoft Community but nothing... so, I thought someone here would have an answer.
Some things that might help:
- This happens on more than 1 shared file but not in all of them. (PP & Excel)
- The windows version I have is 16.80
- The macOS I have: Sonoma 14.1.2
Can someone please help me?
This is what I see:
Thank you in advance for any support.
MacBook Air 13″, macOS 14.1