Double tap feature works for me but not for my mother?

im trying to setup my mothers double tap feature but it does not work for her. I did the online troubleshooting but it doesn’t apply because it works when I wear her watch but it doesn’t work for her. Is it how it lays on the wrist or is it her inability to do the double tap properly?

iPhone 13 Pro Max, iOS 17

Posted on Dec 18, 2023 8:47 AM

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Posted on Dec 18, 2023 9:15 AM

If it works for you but doesn't work for her, then yes, it's something about how she is wearing it or performing the gesture that is the problem. Have her make sure the watch is fastened snuggly on her wrist. Then, watch her to see what she's doing. If all else fails, suggest she go to an Apple Store for further assistance.

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Question marked as Top-ranking reply

Dec 18, 2023 9:15 AM in response to Pisco_69

If it works for you but doesn't work for her, then yes, it's something about how she is wearing it or performing the gesture that is the problem. Have her make sure the watch is fastened snuggly on her wrist. Then, watch her to see what she's doing. If all else fails, suggest she go to an Apple Store for further assistance.

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Double tap feature works for me but not for my mother?

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