I have an ipod classic which has worked once with Windows 1. However when I now attach the ipd t itunes I get the message that I do not have the necessary software to communicate wioth the ipod installed would I like to install it. When I select yes I get the error message you have chosen not contact the ipod server and go back into a loop. The ipod no longer shows in itunes. Any ideas how I get out of this please.
Windows, Windows 10
Have you installed iTunes from the Microsoft Store or are you using Apple Music for Windows? If so you may need the Apple Devices Preview. Alternatively you may be better off using the traditional iTunes for Windows installer that you would find here:
tt2
Have you installed iTunes from the Microsoft Store or are you using Apple Music for Windows? If so you may need the Apple Devices Preview. Alternatively you may be better off using the traditional iTunes for Windows installer that you would find here:
tt2
If you put the iPod in disk mode does it appear in Windows Explorer?
Assuming it does will it now show in iTunes?
See also iOS device not showing in iTunes for Windows - Apple Community. Despite the title the same steps can help with older devices.
tt2
Putting an iPod classic into disk mode:
Hold MENU+SELECT on the iPod for about 6 seconds until it resets, then switch to PLAY+SELECT as soon as the Apple logo appears, again for about 6 seconds to put the machine in disk mode. Hold MENU+SELECT on the iPod for about 6 seconds to reset the device back to normal when done.
While you're at it you might take a look and Corrupt iPod Classic - Apple Community and check your device stats. A zero pending count is ideal.
tt2
Yes been there and done this. Using this installer results in the message that the ipod communication software is not installed and when I ask it to install this it tells me I have chosen not to communicate with the update server. I end up going round in circles
I can't seem to put the ipod in disk mode. It brings up the apple logo but nothing after that. I have checked all my drivers and they are ok. I can see the ipod in explorer nut not the music and it shown under portable players in device manager. All seems ok apart from the connection to itunes which is still telling me I don't have the required software to communicate an when I ask it to download this I am told I have chosen not to communicate with the itunes server. I can of course still buy and download music from there.
I have tried another installation server which allows itunes to update but when you try and do this the message os always the file is corrupted. Feeling very frustrated
Problems in syncing an ipod classic with a W11 pc
