iPhone not working after 17.2.1 update

I also getting the same issue. I am with Vodafone . The phone has no cellular and internet connection after the upgrade. Only works intermittently.

Does anyone test i-phone updates prior to release? If there is, then the person should be fired. Does Apple care about the inconvenience to its customers?

After update everything works fine Except Messages.

i can’t click on anything . It’s as if it was disabled or something.

i can only text through Siri

It’s not the carrier! We all did the update and that’s when the issue started. Updates don’t cause carrier issues

Locomotivation wrote:

Exact same issue after upgrade to 17.2.1.

I use t-Mobile. I spoke with their support and also brought the phone to the store.

They replaced the SIM twice, first with an eSim and then with a brand new SIM card at the store.

No VPN profile installed. Still no IP on personal hotspot. Only infrequent internet on the phone. Most of the time I get a message that says I need to activate cellular data with my provider, even while the connection shows 4 bars of 5Guc.

Opened a ticket with Apple and sent diagnostic logs.

A major inconvenience over a busy travel season.

Follow the guidance of the others in this thread who solved it by deleting their VPN.

I had the same problem after the ios installing 17.2.1. I was using e-sim as primary sim and another sim card in the sim slot as secondary before the update. But after the installation of the ios update both SIMs stopped working. After removing the secondary SIM card from the slot, e-sim started working. Currently it is working with only e-SIM.

I've spoken with Apple twice and gotten no help. They don't even seem to be aware of the problem, or be working on a solution. On the other hand, I've spoken with T-Mobile twice and they've been very helpful. After a couple tries, they seem to have solved my cellular connection problem by loading a new eSim card. The second one is still working - have been back in business for nearly a day, a nice change after being down most of the week.

My 15 pro after updating ios 17.2.1,started heating and draining battery until 0% even when its off(shutdown) ear speaker not working too. Turning back to 17.2 not work as well, resetting everything not work as well,first iphone,now I want to go back to android 😂 bought November 10

lonnieprice wrote:

Solved my problem after 8 hours of troubleshooting! After the 17.2.1 update, my iPhone 14 Pro Max would not send or receive calls and got hot from accelerated battery drain. First AppleCare walked me through hardware diagnostics, network resets, backups and restores but the problem persisted. Next, Verizon helped me with a new eSIM, but the problem continued. Next, I focused on my company's corporate software, because I was intrigued by the VPN discussion in this forum. While I don't use a VPN, my iPhone is managed by my company's installation of Microsoft InTune, which I noticed (Settings:General:VPN & Device Mgmt) had a signing certificate (IOSProfileSigning.manage.microsoft.us) that had expired December 12, 2023. To test this theory, I removed this Management software and my phone's cellular calls worked perfectly again! So for the final steps, I worked with my company's IT department to reinstall the Management software, which has an updated IOS signing certificate, and the phone is now back to normal. Sharing in case others find my painful tech journey useful.

Very helpful post! VPN is responsible for a lot of sins, but I normally wouldn’t expect a corporate VPN to be a problem. Your explanation of why it did made sense.

The

quality Apple delivers here is unbelievable. This should not happen: after the

update to 17.2.1, it is no longer possible to connect to the service provider,

i.e. no calls, no text messages. WLAN works. Really, Apple, this is such a

lousy performance, shame on you. What

a letdown. What a disappointment. Get your job done!

This happened with my iPhone 11 Pro Max. I’m furious! Took it to Apple, they wanted $980 for replace it as it’s now not repairable and unusable! I have used Apple phones since the iPhone 3 but I’m not buying another if their updates cause issues they won’t take responsibility for

I'm facing network issues on my iPhone 15 Pro without even updating to ios 17.2.1 and it's really frustrating. I'm currently on ios 17.2.

From past 2-3 weeks, I am frequently not able to make calls even after both caller and receiver having signals.

If I do able to connect, the voice gets disconnected in between.

Once, mobile data was not working but in my friend's iPhone having ios 17.0 and the same network provider I'm having, was able to browse the internet.

This pretty much proves that something is wrong with ios and that current Apple Dev's work sucks.

We shell above 1000 bucks on a phone and it doesn't connect to internet, can't make calls, and what not.

I'm fond of Mac so decided to pick iPhone for the first time expecting similar, good xp.

Please hire good devs and fix the issue, Apple!

(From India)

I am quite certain it will just show the latest update to install. Just like when you buy a new phone it always needs to be updated and often times it’s way outdated software. But it only requires one update to get it current. I’m not sure if it’s just certain model phones that are having a problem. People should start listing on this discussion what model phone they have. Mine is iPhone SE 2nd generation and it is not affected.

I’m having the same issue with my iPhone 12. Went to Genius Bar and they said there’s nothing wrong with my phone and it must be a software issue but I also have an error on my Apple ID settings saying some services need you to log in again but then it won’t allow me to continue not sure if that’s related. All started the day I updated. I suggested it was the update and they said no it can’t be 🙄

Network cuts off intermittently after the update. It’s super annoying.. can’t make phone calls nor send messages. No issues from my network provider . Sometimes switching back and forth from airplane mode doesn’t work.

wtb a fix please.