iPhone not working after 17.2.1 update
After updating my iPhone last night to 17.2.1 I can no longer connect to my network provider. Tried the resets and still it does not work!
very frustrating.
Trusted Apple and iPhone for years, now not so sure
After updating my iPhone last night to 17.2.1 I can no longer connect to my network provider. Tried the resets and still it does not work!
very frustrating.
Trusted Apple and iPhone for years, now not so sure
Solved my problem after 8 hours of troubleshooting! After the 17.2.1 update, my iPhone 14 Pro Max would not send or receive calls and got hot from accelerated battery drain. First AppleCare walked me through hardware diagnostics, network resets, backups and restores but the problem persisted. Next, Verizon helped me with a new eSIM, but the problem continued. Next, I focused on my company's corporate software, because I was intrigued by the VPN discussion in this forum. While I don't use a VPN, my iPhone is managed by my company's installation of Microsoft InTune, which I noticed (Settings:General:VPN & Device Mgmt) had a signing certificate (IOSProfileSigning.manage.microsoft.us) that had expired December 12, 2023. To test this theory, I removed this Management software and my phone's cellular calls worked perfectly again! So for the final steps, I worked with my company's IT department to reinstall the Management software, which has an updated IOS signing certificate, and the phone is now back to normal. Sharing in case others find my painful tech journey useful.
Can’t connect to my cellular provider. No VPN client installed. I have a 13 mini. My wife has a 13 Pro. Powering the Mini off/on recovers the ability to connect to the cellular provider. The 13 Pro is unaffected - it has never happened to her. Both devices on 17.2.1
This seems to happen after connecting with Bluetooth to a device (CarPlay). She never uses CarPlay. Working the reproduction steps
I got the same issue.
My sim is damaged because of overheating.
You can also confirm it by placing your sim in any other phone to check if the sim is damaged.
after the update I got the same issue.
My sim is damaged because of overheating.
You can also confirm it by placing your sim in any other phone to check if the sim is damaged.
Reset network settings solved the issue when changing carrier on another country
Did you try putting your Sim card into an unlocked android phone? Because if the Sim doesn’t work in an unlocked Android phone then the problem is the Sim and not the software , correct?
17.3 is out today. I recommend updating asap
Did you have the calling issue after the update then you went into Settings > Cellular > Cellular Data Options, and tap Limit IP Address Tracking.
Chatted with apple support today - they said to go to Best Buy ( geek squad ) to see if they could fix the cellular connection problem. After visiting Best Buy their conclusion after diagnosis is that the iOS 17 update corrupted my iPhone and caused the rear module to fail and possibly the front module ( main boards in the phone). Cost could cost as much as $400. Which would most likely mean needing a new phone. That’s leaving me the chore of battling with Apple over their update ruining my phone. More to come.
There are a few people that have VPN profiles for access to corporate intranets; I’ve only seen one report on one of those, and it was because the certificate on the server had expired. Deleting and adding back the account fixed it. The vast majority of VPN problems are from users who only have VPN because it is an in thing or some internet “guru” said to on Youtube; VPN really isn’t needed on an iOS device; all it does is slow down the network connection to about 25% of its capacity and waste battery energy. And most users don’t really understand what it is, either. Apple’s Private Relay is actually better than VPN and is much more secure, because there is no middleman (the VPN provider) who records everything you do over the VPN connection. And possibly sells that information (certainly sells it if the VPN service is free, because they need income to stay in business).
VPN frequently creates more problems than it solves. But one important fact is that when you install VPN it configures itself to the specific hardware, iOS version and network that the phone uses. If any of those change it can break the VPN. So any time you change any of these you may need to delete the VPN app and profile, restart your phone then add them back (if you still want to use VPN) so it can configure itself to the new environment.
Thus, you don’t have to give up VPN if you really want it. Delete the profile (which automatically restarts iOS) and you can add it back.
Looks like the cellular connection issue continues to spread. See my post last week describing in detail how, after three weeks of working with Apple and T-Mobile with no fix, I got Apple to give me a free phone after they tried to charge me to fix my phone which this update broke. The new 12pro is still working fine with this update.
I found a sort of fix. It works, but it’s very diff from what I’ve been doing that worked fine.
I turned on WiFi even tho there was nothing to connect to, leave Bluetooth OFF, if you need 5g turn it on. It works! I was able to get everything working and could connect using my data and everything again! This is the first time since end of November that I’ve found a fix. I kept thinking “I’ll try it but leave Bluetooth off but plug in to usb in the car”. It worked
Do you mean cellular network or Wi-Fi? And what is the error message?
In either case, if you are using VPN delete the VPN profile and app.
Apple directed me to go to Best Buy (geek squad) for diagnostic on the iPhone before an Appointment with them.
This happened to me too but I did a quick restart on my phone and it’s fixed.
6weeks without iMessage to find out that my phone number was deleted from the Apple server. If you are having issues, contact Apple and have them reconnect your phone number to their server.
iPhone not working after 17.2.1 update