Cannot view “My list” on Netflix - error ATV ui510-2

Recently, I can no longer see “My list” with my personal preferences for Netflix on my Apple TV. The list still exists when watching Netflix on my iPad, so it seems to be some problem with the TV. I also can watch movies and series on Netflix on my Apple TV, I just do not have access to my personal preferences. Tried logging out and in again, disconnecting and re-connecting.

It seems this has been a problem in 2014 and 2016 (with no clear solution?) but I cannot find any other recent reports.

Apple TV (1st generation)

Posted on Dec 22, 2023 12:02 PM

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3 replies

Feb 20, 2024 1:16 PM in response to MarianneDonker

I am facing the same issue with - getting the error ATV-ui510-2 when selecting “Suggestions” in Netflix using an Apple TV gen 3, as has been reported years back on and off. I have tried the obvious things to fix it with no luck. As I can read in a few of the threads, “Netflix is working on it” or “Apple is working on it”. Some even reports back that now it is working again, but they seem not to know what fixed it.


Sad that two so big tech companies are not able to reproduce the error and fix it. Guess they are earning too much money to even care.


I have bought a Chrome Cast instead, maybe that will fix it 🥳😂 Have not set it up yet.

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Cannot view “My list” on Netflix - error ATV ui510-2

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