Issues on iPhone after iOS 17.2.1 update

I ran the iOS 17.2.1 update last night. This morning my phone seemed to be working fine. As the day progressed media apps (Youtube, Tiktok, Facebook, Audible, iTunes) started giving issues. It is like the media player (audio or video) suddenly freezes and I no matter how many times I tap the pause/play icon nothing happens. Then other audio on the phone started giving issues, including ringtone and tones for messages stopped working. By now the phone is like a brick and I cannot make/receive any calls.

I have gone through the "typical" remedies first - delete and re-install the problem app(s), restart the phone and try again - no joy.

I then did a factory reset on the phone and restored it from backup from my macbook - no joy

I then did factory reset again and tried to setup as new phone - no joy

Does anyone have any idea why my iphone 14 pro now thinks its is a kettle and and ideas to remedy?

[Re-titled by Moderator]

iPhone 7

Posted on Dec 22, 2023 2:39 PM

Top-ranking reply

rishiynr

Level 1

9 points

Posted on Jan 17, 2024 5:40 AM

I was able to resolve all my issues by simply removing older messages from my message box. Go to:

Settings > Messages > Keep Messages and select it 1 year or less depending on the number of messages you have.

After deleting older messages and rebooting my system:

1.) Messages not opening - Fixed

2.) Not being able to respond to calls - Fixed

3.) Apps Crashing - Fixed

4.) Sync Issues - Fixed

I think people who have large number of text messages in their message box are all facing the same issue. By the way i was on a 1 TB device with more than 600 GB remaining.

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Issues on iPhone after iOS 17.2.1 update

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