Stuck setting up new iPad for child.

I went through the steps of setting up a new iPad Pro for my child, including creating them a new Apple ID. I have reached the part when I am trying to set up parental controls, and it is asking me to create a Screen Time Passcode. I enter the new code, then it asks me to re-enter the code. I re-enter the code, and it just sits there indefinitely. There is no error messages. It’s not hung, as I can press the back button, but it will not progress past this point. Just has all four digits filled in and is stuck.

Posted on Dec 22, 2023 10:31 PM

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Posted on May 31, 2024 1:11 AM

This is what finally worked for me, after I tried the setup like 10 times:

  1. Setup the iPad for myself (guardian of the apple family account)
  2. Update the software of the iPad (not sure if this was really necessary, but for completeness, it's what I did)
  3. Sign out of my icloud account on the ipad (Settings, tap on my name, scroll down, log out)
  4. Sign in again, and when asked say that you setup the iPad for you child. You are then asked for your parents Apple-ID and subsequently the child you want the iPad to setup


Hope this works for you, too.

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Question marked as Top-ranking reply

May 31, 2024 1:11 AM in response to dustinqhendricks

This is what finally worked for me, after I tried the setup like 10 times:

  1. Setup the iPad for myself (guardian of the apple family account)
  2. Update the software of the iPad (not sure if this was really necessary, but for completeness, it's what I did)
  3. Sign out of my icloud account on the ipad (Settings, tap on my name, scroll down, log out)
  4. Sign in again, and when asked say that you setup the iPad for you child. You are then asked for your parents Apple-ID and subsequently the child you want the iPad to setup


Hope this works for you, too.

Dec 25, 2023 6:30 PM in response to dustinqhendricks

Try updating to the latest software version. If that doesn’t work, try to force restart your iPad


Force restart iPad

If iPad isn’t responding, do one of the following:

  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


Learn more: Force restart your iPad – Apple Support


I hope this helps!

Jan 1, 2024 3:47 PM in response to dustinqhendricks

Been having this issue since Christmas. Bought my daughter a new ipad mini, trying to set it up for her but when I use the quick connect feature on my phone we can't get past the "Signing in For..." screen. Just stalls out. Done several hard resets on booth my phone and ipad...nothing. If I since in on the ipad works fine, just can't seem to set it up for my daughter.

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Stuck setting up new iPad for child.

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