Stuck setting up new iPad for child.

I went through the steps of setting up a new iPad Pro for my child, including creating them a new Apple ID. I have reached the part when I am trying to set up parental controls, and it is asking me to create a Screen Time Passcode. I enter the new code, then it asks me to re-enter the code. I re-enter the code, and it just sits there indefinitely. There is no error messages. It’s not hung, as I can press the back button, but it will not progress past this point. Just has all four digits filled in and is stuck.

Posted on Dec 22, 2023 10:31 PM

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Posted on Feb 25, 2024 2:19 PM

I found a solution that seems to work. Doing a hard reset did not fix it, and I kept getting stuck at the "update restrictions screen." However, if you hold the power button (not to do a reset), a little mini-menu pops up. The menu has options such as "Start over," which will do an erase and reset. I did that, and this time it let me get through the process.

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Stuck setting up new iPad for child.

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