I had to reset my Apple Studio to factory settings due to cyber crime and I now cannot get my computer to recognize my keyboard and mouse.
Mac Studio, macOS 14.1
Bluetooth peripherals will often only 'pair' when set back to 'un-initialized' or 'just powered up' state.
If your mouse and keyboard aren't connecting after a factory reset, try these steps:
1. Ensure they are properly connected and powered.
2. Use wired peripherals if available to troubleshoot.
3. Restart your Mac Studio.
4. Reset the Bluetooth module: Go to System Preferences > Bluetooth > Advanced > Remove all devices, then restart and re-pair.
5. If using USB peripherals, try different ports.
6. Update macOS to the latest version.
If issues persist, consider contacting Apple Support or visiting an Apple Authorized Service Provider for further assistance.
Mouse and keyboard not connecting
