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Hi recently upgraded my iphone to 15 pro max and watch to Ultra 2 but I am not able to connect the cellular service and receive error EID IS INVALID.
I tried contacting service provided and its showing active form there end.
Would anybody please help me if faced and resolved similar error noting this is not simple configuration mistake
Apple Watch Ultra 2, watchOS 10
Thanks David for response.
i tried and the struggle is lingering from 1 month now.
every time they activate and I receive EID is not valid error. Attached is the screenhot form todays attempt after the debug my multisim plan
Go and contact your cellphone provider they should go through the process of setting up your Apple Watch.
I was coming from the series 6 watch to the Ultra and was having problems setting it up. It was something like you can only have one watch paired to an Apple ID. Call them and ask them to help you setup up your new Apple Watch, they will. If you still get this error it is up to them to fix it. They might need to send you a new Apple Watch. Call them don’t go to your provider store. As I did and the person who helped me at the store did not know what she was doing. So much she ticked off the person at corporate and they hung up on her. I picked up my watch and went home and called my provider myself.
Like I said they will go through the process in setting up your Apple Watch. And if you still get this message it is up to them to fix it. If I remember right the EID number should be on the Apple Watch box. Lastly, there is no way for you to fix this on your own.
What they did for me won’t work for you. If you bought the watch from your cellphone provider I’m surprise they have replaced the watch. Call them up and demand a replacement watch!
Who did you buy the watch from?
Call your cellular provider and they will help you set it up.
Hi David,
Do you remember what exactly you cellular service provided did?
i am in touch with them from last 2 months but not able to get the solution
No the watch is from APPLE store and service provider is DU.
I think as a last resort I need to ask Apple to replace the watch
Apple Watch EID is Showing INVALID in Apple Watch setup Page
